Lindorff Group revenue grows by 33%

4th May 2017 Consumer Collections |

Lindorff Group has announced it’s Quarter 1 results. Net revenue in the quarter was EUR 179m, an increase of 33 per cent compared to the same quarter last year and EBITDA excluding non-recurring items was up 38 percent. The growth this quarter was driven mainly by the Debt Collection business following the acquisition of Aktua, the…

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Over-65s mortgage debt set to double by 2030

3rd May 2017 Consumer Collections |

A study, by the International Longevity Centre-UK (ILC-UK), supported by the Building Societies Association (BSA) has found that borrowing into older age is likely to move from niche to mainstream within the next decade. The amount of mortgage debt held by over 65s is set to increase by more than £19 billion by 2030 (from…

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Irish Court fines worth €48.5 million remain unpaid

3rd May 2017 Consumer Collections |

A total of 196,909 court fines imposed since 2011 in Ireland, worth a total of €48.5 million, remain unpaid. The latest figures from the Courts Service of Ireland show that the rate of evasion is increasing, with €16.5 million overdue at the end of 2017 compared to €7.5 million in 2011. Jim O’Callaghan, justice spokesperson…

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Secure Trust Bank Mortgages and Optima Legal announce partnership

3rd May 2017 Consumer Collections |

The Mortgage division of Secure Trust Bank has agreed a strategic partnership with Optima Legal, as the firm looks to make headway in the ‘fee assisted’ remortgage market. Secure Trust Bank’s new Mortgage team will work with Optima Legal to ensure that new mortgage instructions are dealt with as quickly and smoothly as possible for…

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Cards spending increases by £300 million in February

28th April 2017 Consumer Collections |

New figures fromThe UK Cards Association show that total card spending in February 2017 was £57.2 billion, an increase of £300 million on January, and up from £52.2 billion in February 2016. Other findings in the report showed: The number of card purchases increased to 1.3 billion, up by 14 million during the month and…

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Personal insolvencies rise by 15.7%

28th April 2017 Consumer Collections |

The latest results Insolvency statistics from The Insolvency Service for Quarter 1 (January to March 2016) reveal that Personal Insolvency numbers have gone up. The main findings of the report were: Total individual insolvencies increased this quarter, driven primarily by an increase in individual voluntary arrangements. This was the highest number of individual insolvencies since Q2…

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Credit Union goes out of business

25th April 2017 Consumer Collections |

The Financial Services Compensation Scheme (FSCS) has stepped in to protect members of Yoker Credit Union Limited, which has stopped trading. The credit union is now in default. This means it cannot re-pay deposits to its 1200 members. FSCS will compensate the vast majority of members within seven days without them having to lift a…

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Households facing tightest spending squeeze since 2014

20th April 2017 Consumer Collections |

Households are experiencing the tightest squeeze on their spending power since the summer of 2014, according to Markit’s Household Finance index. A “sharp and accelerated” squeeze on households’ financial well-being is largely being driven by renewed pressures on the amount of cash available to spend – which has fallen at the fastest pace seen since…

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FCA publishes its Business Plan

18th April 2017 Consumer Collections |

The Financial Conduct Authority (FCA) has published its Business Plan and Mission. The Mission gives firms and consumers greater clarity about how the FCA prioritises its interventions in financial markets. For the first time, the FCA has also published its Sector Views, which highlight the issues and developments the FCA sees in the sectors it regulates.…

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Payday Lender enters administration

18th April 2017 Consumer Collections |

Payday firm CFO Lending has entered administration. Last year the company entered into an agreement with the Financial Conduct Authority (FCA) to provide over £34 million of redress to more than 97,000 customers for unfair practices. The redress consists of £31.9 million written-off customers’ outstanding balances and £2.9 million in cash payments to customers following findings that…

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Cabot Credit Management appoints Digital Development Director

13th April 2017 Consumer Collections |

Cabot Credit Management (CCM) has appointed Phil McGilvray as its Operational and Digital Development Director – Debt Purchase. McGilvray, who joins after 19 years in various roles at American Express more latterly as General Manager and Vice President, International Cards, will be responsible for overseeing CCM’s debt purchase business’s digital strategy. This will include the…

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April 2017: Money Statistics

12th April 2017 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for April 2017: Personal debt in the UK People in the UK owed £1.524 trillion at the end of February 2017. This is up from £1.476 trillion at the end of February 2016 – an extra£964.450 per UK adult. Based on February 2017 trends, the…

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FEATURE: “Compliance and Close Customer Communications” – Why Speech Analytics Drives Collections Success

11th April 2017 Consumer Collections |

New market and regulatory forces are having a major impact on the UK debt collections sector. The industry is going through a transitionary phase and as a result, businesses are having to shift their operational focus and adapt their business models. One of the biggest changes has been in the nature of the regulatory environment.…

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