The level of outstanding fines in Northern Ireland is “exceptionally high”, according to the Northern Ireland Audit Office. Kieran Donnelly, comptroller and auditor general, reported to the Northern Ireland Assembly on the results of his audit of the Northern Ireland Courts and Tribunals Service (NICTS) Trust Statement for 2015-16. The Trust Statement records the collection of…
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Ofcom and the Information Commissioner’s Office (ICO) have published an update on their joint action plan to tackle nuisance calls and texts>The latest update highlights recent targeted enforcement action, new ‘blocking’ measures to help stop nuisance calls getting through to consumers and progress in their call tracing work. It also summarises how Ofcom is working to…
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Target Group has announced the signing of a new two year contract with the DVLA using their payments collection system. In 2014, Target and the DVLA introduced a newly automated system, which provided consumers with an alternative method of paying their vehicle tax. The payments solution was delivered in 18 weeks and supported the DVLA…
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Peer-to-peer lending platform RateSetter has completed a sale of £2.1million worth of non-performing debt to 1st Credit. The sale is believed to be the first of its kind for a UK peer-to-peer lender. The debt sold comprises non-performing loans worth £2.1million written between 2010 and 2015, where RateSetter believes that it stands a low chance…
Read moreCatalogue customers who ‘buy now and pay later’ are being hit with shock fees for failing to pay in full within the interest free period, Citizens Advice warns today. The charity has helped 24,000 people with nearly 50,000 catalogue or mail order debt problems in the last year – with 70% of the issues related…
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The Managing Director of RBS’s personal and business banking division said customers would benefit if the power to open basic accounts was broadened A greater number of vulnerable customers would take up basic banking services if challenger banks could offer no-frills accounts, a Government committee has heard. Moray McDonald, managing director of Royal Bank of…
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Shoosmiths has appointed David Pacey as a finance litigation partner into the London office. Pacey will lead the firm’s financial services litigation strategy nationally. Pacey joins Shoosmiths’ London office from the Financial Conduct Authority (FCA). Having trained and qualified at CMS Cameron McKenna he went onto a senior in house role at a major clearing…
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Future Finance, a specialist student loans company, has raised concerns surrounding students’ abilities to finance their educations. In a survey, which questioned 1,000 full-time students, said that 31% have had to use credit cards, payday loans and overdrafts to finance their university experience. John Hudson, manager of Funding and Financial Support at the University of Nottingham: “While…
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The average rent arrears of a tenant receiving Universal Credit is almost five times the average of those not in receipt of the welfare payment, according to new research. Data provider Housemark carried out a detailed analysis of benchmarking data submitted by its members to examine the impact of changes in welfare benefits on social…
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Anglia UK has achieved a industry-leading accreditation for the safety and security of its data handling. The Spalding-based vehicle credit management specialist has become the first in its industry to achieve ISO 27001 in recognition of its stringent approach to confidential data handling and IT management. ISO is an independent benchmarking company that gives world-class specifications…
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The Financial Conduct Authority (FCA) has found that many firms are improving the way they deal with customers in early arrears. However, there are a number of areas where consumer credit firms still need to improve their practices. Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, said “Firms must treat customers in default…
Read morePhillips & Cohen Associates (UK), has announced its intention to start providing Mortgage Administration Services with immediate effect. Commenting on the decision to expand its existing service provision into the Mortgage Administration market, Managing Director International, Nick Cherry commented, “Phillips & Cohen has an impeccable record across the globe in providing highly specialised deceased account…
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The latest Money Stats indicate that consumer credit has risen above £190 billion, the highest level seen since 2008. The report by the Money Charity says that’s £7,042 for every household in the UK in credit cards, personal loans and other borrowing not secured against property. Day-to-day, people have more control over how much they borrow…
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