Rise in debt fuelled by credit card spending

5th December 2016 Consumer Collections |

The number of British consumers who have taken on more debt over the last five years has risen sharply to 37%, up from 27% just a year ago, according to a UK-wide survey by Arrow Global. The findings come from a survey of 2,008 consumers with debt, including 804 debt defaulters (borrowers have been late with…

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Shoosmiths appoints new Partner

2nd December 2016 Consumer Collections |

National law firm Shoosmiths has appointed dispute resolution and asset finance expert David Farnell to the firm’s new office in Leeds as a partner in the firms recoveries services group (RSG). Joining from Addleshaw Goddard, Farnell has over 20 years’ experience as a finance litigator and works with a number of the UK’s leading banks…

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Nearly half a million young people ‘struggling with mobile phone bills’

2nd December 2016 Consumer Collections |

Nearly half a million young people are struggling to cope with the cost of running their mobile phone, according to new research from National Debtline, run by the Money Advice Trust. Newly-published findings from the charity’s Borrowed Years research, based on a survey of 2,042 18 to 24 year olds conducted online by YouGov, reveal…

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Shoosmiths and McManus Kearney to merge

2nd December 2016 Consumer Collections |

Shoosmiths has announced its move in to the Northern Ireland legal market following its merger with Belfast firm, McManus Kearney. Founded in 1987, McManus Kearney has specialist expertise in debt and insolvency matters in Northern Ireland. The firm will be known as ‘Shoosmiths’ from today, and its two partners – Mary Frances Kearney, Jason Byrne…

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Addleshaw Goddard and HBJ Gateley approve merger

30th November 2016 Consumer Collections |

The partners of Addleshaw Goddard and HBJ Gateley (HBJ) have voted “by an overwhelming majority” to merge their businesses, creating the UK’s 15th largest legal firm. The merger, which will see HBJ’s business, people and partners transfer to Addleshaw Goddard by June 1st 2017, will “deliver stronger client and sector offerings across the whole of…

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1st Credit goes live with SmartCollect

28th November 2016 Consumer Collections |

1st Credit and Telrock Systems are pleased to announce that the SmartCollect platform is today in full production across the 1st Credit business. The platform allows 1st Credit to execute cost effective SMS and email campaigns to engage with its customers and provides a 24x7x365 self – service capability to its customers through the SmartCollect…

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Lowell GFKL Group announces latest results

25th November 2016 Arrears and Recoveries |

Lowell GFKL Group, has announced its latest company results for its third quarter ended 30 September 2016. Commenting on the results, Colin Storrar CFO said: “I’m pleased to announce the delivery of impressive results by the Lowell GFKL Group. We have seen positive momentum during the third quarter with significant growth in both Cash EBITDA and 120…

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The challenges families face managing debt

23rd November 2016 Consumer Collections |

A new study from Citizens Advice reveals the challenges faced by “just about managing families” and says many of the problems are ‘fixable’. The report is based on new analysis of the problems faced by the 700,000 working people helped by Citizens Advice between October 2015 and September 2016.  It identifies the most common challenges…

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One in Seven consumers pay more than necessary via their direct debits

21st November 2016 Consumer Collections |

Consumers are losing trust in businesses as a result of poor billing practices and being pushed onto direct debit arrangements, according to new research by Echo Managed Services. Research with a representative sample of 1,000 UK adults revealed that 15% of consumers had been put on a tariff where they are paying more than necessary.…

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Cabot Credit Management announces latest results

21st November 2016 Consumer Collections |

Cabot Credit Management (CCM) has announced the financial results for nine months ending September 2016. Ken Stannard, Chief Executive Officer, CCM said “Our latest results continue to show strong returns and profit growth. During the first nine months of this year, we achieved an adjusted EBITDA of £180m, an increase of 24% compared with the…

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CSA issues mistaken identity debt guidance

16th November 2016 Consumer Collections |

The Credit Services Association (CSA) has issued some simple guidance around debt, and particularly how to avoid becoming a case of ‘mistaken identity’ and how to resolve the matter should it occur. ·       Keep creditors up-to-date with current contact details: If you move, change phone number, email address, or even change your name, inform all…

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GFKL Lowell Group appoints Regional Manager

16th November 2016 Consumer Collections |

GFKL Lowell Group has announced the appointment of Thomas Dold, previously CEO of Tesch Inkasso Group, as DACH (Germany, Austria, and Switzerland) Regional Manager with immediate effect. The Regional Manager role is a new one for the Group and is introduced to bring the capacity and capability necessary to drive the Group’s growth. Thomas Dold…

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The clock has started – businesses must prepare for GDPR data protection rules

14th November 2016 Consumer Collections |

Equifax has commented that the clock has started for Telco businesses to prepare for new data protection rules. Neil Compton, Telco and Utilities Director at Equifax said “Privacy and data protection are high on the agenda for consumers and regulators.  Telcos are custodians of vast amounts of data and must start overhauling their procedures now to…

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