Welsh Credit Union goes out of business

2nd October 2017 Consumer Collections |

West Wales Credit Union has ceased trading. The Financial Services Compensation Scheme (FSCS) has stepped in to protect members of West Wales Credit Union Limited; which has stopped trading and is now in default. This means it cannot re-pay deposits to its 1,700 members. FSCS will compensate the vast majority of members within seven days.…

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NatWest launches paperless mortgage

2nd October 2017 Consumer Collections |

NatWest has become the first bank to launch a paperless mortgage. The bank’s customers can now apply for a completely digital mortgage which uses the latest technology to securely share and verify documents online. The new proposition means customers do not need to post signed paperwork or identification back and forth. This marks the first time…

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Wonga announces £65million loss

29th September 2017 Consumer Collections |

Wonga has posted pre-tax losses of nearly £65m for 2016 but says it is expected to return to profit in 2017. The annual report shows revenue was £76.7m, up from £65.2m. Wonga has said that it is on track to return to profitability in 2017, now that its sponsorship of football team  Newcastle United had ended. The group…

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New Payment System Operator appoints Chief Executive

28th September 2017 Consumer Collections |

Paul Horlock has been appointed as the Chief Executive of the UK’s new payment system operator, which has been established to develop the capability and capacity of the UK’s retail payment systems, which between them process over £6.4 trillion pounds of payments every year. Horlock has worked in the banking sector for over 15 years,…

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CSA supports removal of cost on mental health evidence form

27th September 2017 Consumer Collections |

The Credit Services Association (CSA, has welcomed efforts to remove the cost to the individual for the completion of the Debt and Mental Health Evidence Form (D&MHEF). At a meeting held recently at Number Ten Downing Street, CSA President John Ricketts and Chief Executive Peter Wallwork joined the Minister for Mental Health, Jackie Doyle-Price, and…

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Cooper awarded honorary membership of the CSA

27th September 2017 Consumer Collections |

Jacky Cooper  Senior Compliance Manager, at UK Search has been awarded life honorary membership of the CSA. in return for her devoted service to the credit and debt collection industry. Jacky received her award at the CSA’s Annual Conference (UKCCC) and Gala Dinner at the Hilton Hotel Wembley. Cooper received her award at the CSA Annual Conference…

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Central Bank of Ireland appoints Registrar of Credit Unions

26th September 2017 Consumer Collections |

Patrick Casey has been appointed Registrar of Credit Unions in the Central Bank of Ireland. Casey is currently Head of Resolution in the Central Bank. He will be responsible for the regulation and supervision of the credit union sector in Ireland and succeeds the previous Registrar Anne Marie McKiernan who has recently become Ireland’s representative…

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Beverley Building Society appoint new CEO

25th September 2017 Consumer Collections |

Beverley Building Society has appointed Karl Elliott as its new Chief Executive Officer. Elliott joins from financial services mutual OneFamily in Brighton where he was Marketing Director, having previously worked for Harrogate based Engage Mutual for 15 years. Brian Young, Chair of Beverley Building Society said: “This announcement concludes the board’s thorough process to recruit Karl as…

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Financial software must become more useful to customers

22nd September 2017 Consumer Collections |

Financial services software must become easier to use and more useful to customers in the face of the new Revised Payments Services Directive 2 (PSD2) regulation according to financial software firm Copernicus. Allen Jones, Managing Director at financial software experts Copernicus believes that ease of use and practicality are principles that need to be embraced…

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Paragon Group changes name amid restructure

22nd September 2017 Consumer Collections |

The Paragon Group of Companie has announced a strategic reorganisation of the Group to accelerate its transformation into a diversified specialist banking institution. This reorganisation will increase operational and financial efficiency, enhancing engagement and delivery to customers and business partners and will increase the Group’s capacity to meet its ambitious growth plans. As part of…

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Bank of Ireland UK acquires Marshall Leasing for £42.5 million

22nd September 2017 Consumer Collections |

Marshall Motor has sold its leasing division to Bank of Ireland UK, who will incorporate it into its car and asset finance arm, Northridge Finance. The acquisition of Marshall Leasing is conditional upon Northridge Finance receiving regulatory approval. Established in 1979 and based in Cambridgeshire, Marshall Leasing provides a range of contract hire fleet services…

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Staffordshire Credit Union enters administration

22nd September 2017 Consumer Collections |

Staffordshire Credit Union has gone into administration. The Union has more than a thousand members across the country declared it was now in default and cannot repay deposits to its members. A statement on the company website said: “Unfortunately the Staffordshire Credit Union went into administration on September 18 and has now permanently closed. “The…

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FSCS to raise awareness of deposit protection

21st September 2017 Consumer Collections |

A new agreement on how deposit-takers communicate about FSCS protection has launched today. This will enhance consumer awareness of the Financial Services Compensation Scheme’s (FSCS) guarantee for deposits in banks and building societies and reassure them that their money is protected under the scheme no matter how they choose to bank. This protects deposits up…

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