Credit, Collections & Insolvency News
The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016. The total number of complaints reported by firms in the second half of 2016 was 3.04 million. This number is higher than previous reporting periods because under the…
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The Board of the Financial Conduct Authority (FCA) has appointed an additional six members to the FCA’s Regulatory Decisions Committee (RDC). The newest members appointed to the RDC are Karen Johnston and Nick Lord. They join Stuart McIntosh, Philip Marsden, Robin Mason and Malcolm Nicholson who were appointed last year. The RDC is responsible for…
Read moreLoan guarantor provider TrustTwo has announced a deal with Callcredit Information Group, to access its credit risk, affordability and ID verification solutions. TrustTwo offers consumers who find it difficult to obtain credit on their own, a competitively priced alternative to meet their financial needs. Access to Callcredit’s Callvalidate, CallReport and Affordability Report services helps to…
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The Money Advice Trust has today announced details of the three projects that have been successful in applying to its Innovation Grants programme and will be supported by the organisation over 2017/18. The programme funds innovative advice projects to improve the quality and range of money and debt advice across the UK. The successful projects…
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Stephen Jones has been appointed Chief Executive Officer of UK Finance. UK Finance is the new financial services trade association due to launch this summer. UK Finance will merge six trade associations: The Asset Based Finance Association, British Bankers’ Association, Council of Mortgage Lenders, Financial Fraud Action, Payments UK and the UK Cards Association. Jones has…
Read moreJos Timmer (also known as James Thompson) and Elizabeth Sarah Rowe have been disqualified as directors for the nefarious trading activities of an internet loan brokerage they ran. Timmer has been disqualified for 12 years, while Rowe will be subject to a six-year ban. Both were directors of More Financial Limited, which was wound up in…
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Three Directors of a former Bournemouth-based credit union which went into administration owing more than £7million have received lengthy bans. Richard Charles Nichols, Phillip Raymond Neale and Gillian Birkett were directors of Enterprise The Business Credit Union Ltd T/A DotcomUnity Credit Union (EBCU) which went into administration on 14 May 2015 with estimated total creditor claims…
Read moreBeverley Building Society has promoted Janet Bedford from Finance Director to Deputy Chief Executive. Last year CEO, Peter Myers announced that he would leave Beverley Building Society. Bedford will lead the society for an interim period until a new chief executive is announced in the Summer. Peter Myers said: “I am thrilled that Janet has…
Read moreDebt Management firm Debt Release Direct (DRD) has ceased trading. Ben Woolrych and Anthony Collier of FRP Advisory LLP together with Paul Boyle and Tom Bowes of Harrisons Business Recovery and Insolvency Limited were appointed as Joint Administrators. Prior to the appointment of the Joint Administrators, DRD concluded that it was no longer in a…
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Renault UK has announced the appointment of Vincent Tourette as Managing Director. Tourette has worked for the Renault-Nissan Alliance for 23 years. Most recently, Vincent was with Nissan, based in Tokyo, as Vice-President, Sales and Marketing, with global responsibility for their LCV range (pick-ups, vans and light trucks). Previously he has held a variety of…
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Over two thirds (69%) of organisations prioritise risk management and compliance over customer experience and operational responsiveness, according to a study from Callcredit Information Group. The research, part of Callcredit’s New Affordability report, asked UK risk and customer experience managers about their attitudes towards affordability assessments. It unearths the struggle experienced by many when it…
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Experian has combined its flagship decision management platform with its market-proven collections product Tallyman to offer a cost-effective, compliant and customer-focused approach. PowerCurve Collections will unlock the full potential of data and analytics, allowing companies to make decisions based on the needs and situations of individual customers. “Every contact with a customer is an opportunity to strengthen the…
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A new credit union office has opened in Kendal The newly re-branded Penrith Office of Eden & South Lakeland Credit Union will open soon. It has come about following the successful completion of a merger between South Lakeland Credit Union and EdenSave Credit Union. Adrian Rush, Chair of Eden and South Lakeland Credit Union said “This…
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