StepChange appoints new Chair

7th January 2019 Consumer Collections |

StepChange Debt Charity has announced that John Griffith-Jones will chair the charity from 7 January, following the resignation of Sir Hector Sants last October on his appointment as the Chair of the new Single Financial Guidance Body. Chris Stern has been acting as interim Chair of StepChange Debt Charity for the past three months. John…

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Newcastle Building Society appoints Chief Financial Officer

7th January 2019 Consumer Collections |

Newcastle Building Society has appointed David Samper as Chief Financial Officer. An accomplished strategic leader with over 20 years’ experience as a chartered accountant, Samper has held senior roles across a number of multinational organisations in the UK and abroad, including  RBS, Ulster Bank, and most recently at Sainsbury’s Bank as its interim Chief Financial…

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TransUnion launches Open Banking adopter programme

7th January 2019 Consumer Collections |

TransUnion (formerly Callcredit), the global risk and information solutions provider, has launched an Open Banking early adopter programme after receiving permission to operate as an Account Information Services Provider (AISP) from the Financial Conduct Authority (FCA). Following extensive testing and consultation with a range of clients across a number of industry sectors, TransUnion Open Banking…

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Alphabet appoints new Head of Operational Services

3rd January 2019 Consumer Collections |

Fleet leasing and business mobility specialist Alphabet has announced the appointment of Clive Buhagiar as the company’s new Head of Operational Services. Buhagiar has been with Alphabet since 2011, initially joining as Head of Public Sector following the acquisition of ING Car Lease by the company. In 2014 Buhagiar moved to take up the role…

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UK Finance appoints new Chair of mortgages products

21st December 2018 Consumer Collections |

UK Finance, the trade organisation representing the banking and finance industry operating in the UK, has announced the appointment of Bank of Ireland’s Richard Rowntree as the new chair of its Mortgages Product and Service. He will replace outgoing Chair Miguel Sard, Managing Director of Mortgages at Santander, in January 2019.   The UK Finance Mortgages…

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Former debt management director banned by FCA

20th December 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has banned Darren Newton from working in the financial services sector.  The FCA discovered Newton used customers’ money for the purchase of the debt management firm, First Step Finance Limited.  This showed a serious lack of honesty and integrity.  The FCA has decided that he is not a fit and…

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Tall Group launches cheque fraud tool

20th December 2018 Consumer Collections |

The TALL Group of Companies has announced it has partnered with DIA Europe, providers of the Kappa cheque fraud prevention platform used by many leading banks, to create a new tool that is designed to strengthen the cheque industry’s protection against payment fraud. UCN Plus will help to ensure that counterfeit, forged and fraudulently altered…

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LendingMetrics appoints new Business Development Manager

20th December 2018 Consumer Collections |

LendingMetrics, the company behind OpenBankVison, has appointed Luke Gould as its new Business Development Manager. Gould, who has a background in a wide range of sales roles, joins the Fareham-based business from ​Audit Nationwide. ​He will work closely with LendingMetrics’ Partnership Manager ​Claire Januszczak. LendingMetrics’ Director David Wylie said “Our free forever opening banking platform…

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Computershare Loan Services launches buy-to-let lender brand

20th December 2018 Consumer Collections |

omputershare Loan Services has launched Zephyr Homeloans: a dedicated buy-to-let lender that provides a range of mortgage products for professional portfolio landlords and other specialist property investors. The underlying funding is arranged separately. Computershare says that Zephyr aims to support intermediaries by offering proactive guidance and providing mortgage solutions that will help them meet the…

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Santander fined £32.8m for bereavement process failings

19th December 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has fined Santander £32,817,800 for failing to effectively process the accounts and investments of deceased customers. The FCA found thatSantander did not transfer funds totalling over £183m to beneficiaries when it should have done. 40,428 customers were directly affected. Santander also failed to disclose information relating to the issues with…

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UK Finance makes new board appointments

19th December 2018 Consumer Collections |

UK Finance has announced the appointment of Charlotte Crosswell, CEO, Innovate Finance, and Mark Parsons, Chief Executive Officer and Executive Director, Coventry Building Society, to its Board. Charlotte Crosswell is CEO of Innovate Finance, the industry body representing the UK FinTech sector. She has spent most of her financial services career in market infrastructure roles. She has…

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Metro Bank appoints Lending Director

18th December 2018 Consumer Collections |

Metro Bank has announced it has appointed Andy Piggott as Director of Lending. Piggott has over 12 years of retail banking experience and joins from TSB where he spent two years as head of personal current  accounts, before being appointed as head of cards. Piggott will report to Chief Commercial Officer, Paul Riseborough and will…

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TotallyMoney to receive £29m investment

18th December 2018 Consumer Collections |

Credit Fintech provider TotallyMoney has agreed £29 million of funding from Elliott Advisors (UK) and existing investors Scottish Equity Partners (SEP). The investment, which is subject to FCA approval, will be used to accelerate customer acquisition, build out the market leading technology platform and, through continued innovation, provide better credit for UK consumers. TotallyMoney has accelerated quickly, at a time…

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