Pay.UK appoints new Director to the board

29th November 2018 Consumer Collections |

Pay.UK has announced the appointment of Nathalie Oestmann as a new Non-Executive Director to its board. Nathalie Oestmann works at IDEMIA – a world leader in digital security and identification technologies – where she is Senior Vice President of Global Innovation Strategy, Marketing & Partnerships/M&A for the Financial Institutions Business Unit.  Oestmann has extensive international…

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Shoosmiths appoints Motor Finance Partner

29th November 2018 Consumer Collections |

Shoosmiths has appointed Gemma Napper as Partner to its national financial services team. Napper completed her training contract at Shoosmiths in 2004, qualifying into a corporate role, later specialising as a financial services lawyer. In 2009 she joined Arthur Cox in the firm’s banking team, before leaving to work in-house at Opel Vauxhall Finance. For…

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CMA: Credit score firms merger could reduce sector competition

28th November 2018 Consumer Collections |

The Competition and Markets Authority (CMA) has published its concern that Experian’s takeover of start-up rival ClearScore could stifle product development and impact customers. The CMA’s Phase 2 investigation has provisionally found that Experian’s takeover of ClearScore is likely to result in less intense competition, potentially harming the continued development of digital products which help…

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CSA appoints Senior Learning & Development consultant

28th November 2018 Consumer Collections |

The Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Zoe Dellow as its new Senior Learning & Development Consultant to further drive the CSA apprenticeship programme. Dellow will be working with members and the wider industry on the Association’s Learning & Development (L&D) initiatives to ensure a…

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Mortgage ‘support’ Director disqualified

28th November 2018 Consumer Collections |

A director of three ‘mortgage support’ companies has been banned by the courts for nine and a half years after taking advantage of customers looking for urgent help with mortgage arrears. Daljit Dhillon, from Sutton Coldfield, appeared at the High Court in Birmingham on 13th September 2018 where an order was made to disqualify her…

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CreditLadder secures FCA Open Banking approval

22nd November 2018 Consumer Collections |

UK fintech, CreditLadder has been approved by the Financial Conduct Authority (FCA) as a Payment Institute. This approval enables CreditLadder to organise and request payments on behalf of consumers from their bank to a businesses bank account as an approved Payment Initiation Service (PIS). PIS gives CreditLadder the ability to initiate payments on behalf of…

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Experian unveils Open Banking services

22nd November 2018 Consumer Collections |

Experian has announced that it has launched a new set of advanced Open Banking services. Affordability Check and Tenant Vetting Service are both innovations which will empower consumers to better understand and take control of their finances, while offering businesses the insight to deliver improved products and services. Experian is the only one of the…

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Lowell announces Q3 results

22nd November 2018 Consumer Collections |

Debt Purchaser, Lowell, has announced its Q3 results, for the period ending 30 September 2018. James Cornell, Group CEO, said “Our performance again shows that this is a resilient business, managed effectively to deliver growth and returns. “We seek growth that increases scale and diversification, while remaining mindful of leverage. Capital is deployed rationally for attractive…

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Acquired sign England cricketer as brand ambassador

21st November 2018 Consumer Collections |

Payment solution specialist Acquired Payments has announced that they have signed on Keaton Jennings, opening batsman for England Cricket, as a brand ambassador, the partnership comes on the eve of his second century for England. Acquired’s revolutionary payments solution gives merchants the competitive advantage. Acquired securely process card payments via web, mobile and virtual terminals,…

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Target Group signs up to the Women in Finance Charter

21st November 2018 Consumer Collections |

Business process outsourcing and operational transformation provider, Target Group, has signed up to the Women in Finance Charter, an initiative from HM Treasury to build a more balanced and fair financial services industry. The charter sets out three principles to improve gender balance across all levels of financial services – committing firms to support the…

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Debt buyers commit voluntary share to debt advice funding

21st November 2018 Consumer Collections |

Debt Buying members of the Credit Services Association (CSA), the voice of the debt collection and debt purchase sectors, are on target to contribute at least £25.5 million in voluntary ‘Fair Share’ payments in 2018* to help fund free-to-customer debt advisers This is an increase on the 2017 total of £23 million which at the…

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SmartSearch included on Global RegTech 100 list

20th November 2018 Consumer Collections |

Anti-money laundering (AML) specialist SmartSearch has been named as one of the world’s most innovative financial technology solution providers by RegTech Analyst for the second year running. Each year, specialist research firm RegTech Analyst releases the RegTech 100 list, which recognizes the world’s 100 most pioneering companies that are transforming compliance, risk management and cybersecurity.…

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Lantern gain IIC Silver Award

19th November 2018 Consumer Collections |

Debt Purchaser, Lantern, has announced that it has achieved a Silver Award from Investor in Customer (IIC) having passed through their assessment process. Lantern, who were first assessed last year, gained an IIC Silver in 2017 and have maintained that standard. Danny Pickering, Director of Smile Customer Experience, who facilitated the assessment on behalf of…

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