Enforcement bodies and Just call for MOJ regulations review

8th January 2021 Consumer Collections |

The UK’s two leading enforcement association trade bodies the Civil Enforcement Association (CIVEA) and the High Court Enforcement Officers Association (HCOEA) and Just have welcomed the High Court judgment on non-entry Controlled Goods Agreements. CIVEA, the HCEOA and Just have issued this joint statement which also invites the Ministry of Justice (MoJ) to review the…

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Ascent Performance Group makes acquisition

8th January 2021 Consumer Collections |

Ascent Performance Group, the financial services outsourcing business and part of the Irwin Mitchell Group, has announced that it has acquired Excel Collection and Enquiry Services. Ascent says that the deal will strengthen its market-leading position in the provision of field and affordability services to major financial institutions such as banks and building societies. The…

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Warning of 2021 Council Tax debt ‘explosion’

6th January 2021 Consumer Collections |

Citizens Advice Scotland (CAS) is warning of a council tax debt ‘explosion’ as the impact of the pandemic makes a bad situation even worse in 2021 as clients have racked up millions in arrears. Council tax debt is currently the number one debt issue the Citizens Advice Bureau network sees. Analysis of figures for 2019/20…

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Half a million renters in arrears with evictions set to resume

6th January 2021 Consumer Collections |

Half a million private renters in the UK are behind on their rent, with protections against eviction due to expire this weekend, according to new analysis by Citizens Advice. The charity has warned that the news comes as the country enters another period of national lockdown, causing further economic hardship. Renters have already been badly…

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2020 Credit & Collections Technology Company Power League and Awards Review revealed

1st January 2021 Consumer Collections |

Credit Connect has published its second annual Credit & Collections Technology company power list for 2020. The power listed is a round-up of the most prominent innovating companies within credit and collections technology. Within the list, Credit Connect has identified the top 20 ‘Premier’ innovators highlighting the achievements and successes of the top-performing companies. The…

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Personal insolvencies fall by 22%

16th December 2020 Consumer Collections |

New figures from the Insolvency Service have shown that personal insolvencies in England and Wales fell by 22% in November 2020, with 9,319 personal insolvencies compared to October’s figure of 11,945, and were 3% lower than November 2019’s figure of 9,568. Both DROs and Bankruptcies fell by around one third in November 2020 compared with…

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Credit & Collections Technology Awards announces 2020 winners

20th November 2020 Consumer Collections |

The winners of the 2020 Credit & Collection Technology Awards have been announced following a live interactive virtual awards broadcast yesterday (Thursday 19th November). The awards are the flagship event for innovational technological professionals working in credit and collections and the fourth annual event honoured the UK’s technological innovators, celebrating outstanding achievement across nineteen hotly…

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Just makes Financial Controller appointment

19th November 2020 Consumer Collections |

Enforcement specialist Just has announced that it has appointed Charlotte Smith to their finance division. Smith joins Just at a time of rapid expansion and takes the position of Financial Controller where she will be overseeing accounting activities, ensuring prompt payments and maintaining accurate ledgers as the company grows. Nick Georgiades, Managing Director at Just…

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Personal insolvencies increase by over 60%

16th November 2020 Consumer Collections |

New figures from the Insolvency Service’s latest personal insolvency figures have risen by 60% in October 2020 when compared to September in England and Wales. Personal insolvencies increased to 11,939 in October 2020 compared to September’s figure of 7,458, and were higher than October 2019’s figure of 10,030. There were, on average, 6,154 IVAs registered…

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High Court delays decision on virtual enforcement

9th November 2020 Enforcement |

The High Court sat for a second time in a case led by the enforcement market integrator, Just to establish if debtors should be given the opportunity to request a virtual enforcement visit during these difficult times of Covid-19.  The company says that it believes that the enforcement process needs to reflect the new realities…

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Call for government to level up debt collection practices

3rd November 2020 Consumer Collections |

A new report has found ‘widespread unfairness’ in the way in that central and local government collects debts including council tax, benefit and tax credit overpayments. The Money Advice Trust is calling for the government to ‘level up’ its debt collection practices to those of other sectors or risk pushing people further into difficulty in…

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Personal insolvencies fall 40%

2nd November 2020 Consumer Collections |

The Insolvency Service has published its latest analysis on personal insolvencies for Q3 2020 which indicates that. numbers decreased to 19,783 in Q3 2020, down 40% on Q2 2020, and down 37% on Q3 2019. The quarterly decrease in personal insolvencies was mainly driven by a sharp drop in Individual Voluntary Arrangements (IVAs), although a…

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Increase in people missing card payments

2nd November 2020 Consumer Collections |

THE number of people missing card and loan repayments has jumped in recent weeks, according to Which? An estimated 370,000 more people defaulted on a credit card or loan in October than in September, increasing from 410,000 to 780,000, the consumer group’s UK survey findings indicate. The latest findings from Which?’s consumer insight tracker reveal…

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