Credit, Collections & Insolvency News
JBW Group has announced that Phoenix, JBW and Collect Services have merged together to form a single company, CDER Group, with the combined aim of delivering ‘Fairness in Operation’ across the collections and enforcement industry. Nick Tubbs, Chief Executive said: “I am absolutely delighted to have achieved this important milestone in our company’s history and…
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The Financial Conduct Authority (FCA) has set out new best practice guidance for firms to do more to protect vulnerable consumers. The second consultation is its revised guidance for firms on the fair treatment of customers in vulnerable circumstances, alongside new research on the experiences of vulnerable consumers. More than 24 million people display one…
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The Financial Conduct Authority has launched its updated Financial Services (FS) Register – including a simpler design and clearer language. The redesign aims to help consumers protect themselves from harm and will provide a better experience for the Register’s users. The Register – which had more than 7 million unique users in the past year…
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Personal insolvencies are set to rise according to a member survey by insolvency and restructuring trade body R3. The survey found that eight in ten respondents expect personal insolvency numbers to increase within the next 12 months. Nearly half (44.5%) of the respondents to R3’s member survey who work in personal insolvency say they expect…
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With just one month to go until the end of the eviction ban (23rd August), Citizens Advice is warning it has seen a huge surge in private renters worried about arrears. The charity believes that many renters will need financial support to pay back these debts or risk losing their homes. New figures from the…
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Leading debt and housing organisations have written an open letter to MHCLG minister Robert Jenrick, warning that without urgent action, people will lose their homes when the rental eviction ban lifts on 23rd August 2020. StepChange has joined forces with housing campaign group Generation Rent to urge Robert Jenrick MP to ensure that no-one who…
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Bristow & Sutor and Palladium Digital have been named as runners-up in the Digital Change & Transformation category at DXA’20. DXA’20, the UK Digital Experience Awards, is run by Awards International. Founded in 2008. Bristow & Sutor have found success with Palladium Digital after driving internal innovation and successfully implementing change throughout the business. The…
Read moreThe Financial Conduct Authority (FCA) says that it is seeking views on extending the implementation deadlines for the Certification Regime and Conduct Rules In a new consultation paper, the FCA says it is making changes to its rules following the extension to the deadline by which FCA solo-regulated firms need to have implemented the Certification…
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One in four renters behind on payments according to new research by Paypoint. The survey has revealed significant concerns regarding the future ability of renters to pay on time. 25% of respondents are already at least a month behind on their rent, and a third are concerned about the impact COVID-19 has had on their…
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The Government must act to prevent council tax loading £158 million in bailiff and court fees on to people who can’t pay following the pandemic according to debt charity StepChange. Bailiff visits, often used to enforce debt owed to local authorities in the form of unpaid council tax, will start up again from 23rd August,…
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The High Court Enforcement Officers Association (HCEOA) is backing its members’ use of technology to improve the process of collecting outstanding debts on behalf of UK companies. Andrew Wilson, Chairman of the High Court Enforcement Officers Association, said “Many of our members have been using technology such as video calls and making extra efforts to…
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Enforcement market integrator, Just has appointed Victoria Oliver as its Director of Client Development to assist in the delivery of its strategy. Oliver has over 18 years’ experience working in debt recovery, having held senior roles at Fredrickson International, Lowell and Qualco, where she spent over five years as Head of Strategic Projects, Governance and…
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New figures released by the Finance & Leasing Association (FLA) show that Second charge mortgage new business volumes fall by 80% in May 2020. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Head of Consumer and Mortgage Finance at the Finance & Leasing Association (FLA), said “The severity…
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