Credit, Collections & Insolvency News
Energy regulator, Ofgem has appointed EDF to take on supplying Green Network Energy’s approximately 360,000 domestic customers and a small number of non-domestic customers.
Separately, it has appointed British Gas Evolve, a trading name to take on supplying Simplicity Energy’s
approximately 50,000 domestic customers following a competitive process run by Ofgem to get the best deal possible for customers.
EDF and British Gas Evolve are offering customers a competitive tariff. Outstanding credit balances, including money owed to both existing and former domestic customers of Green Network Energy and Simplicity Energy, will also be honoured. EDF will absorb the costs of honouring customers’ credit balances and the migration of customers. They will pay the outstanding £140 Warm Home Discount rebates to Green Network Energy’s 12,000 eligible customers and will make an additional contribution towards the costs of wider environmental and social obligations. British Gas Evolve will also absorb a significant portion of the costs of honouring customers’ credit balances and the migration of customers.
For existing customers of both failed suppliers, energy supplies will continue as normal as they switch over to EDF and British Gas Evolve on Sunday 31 January.
Customers of Green Network Energy and Simplicity Energy will be contacted over the coming days about the changes. If customers wish to switch supplier they can shop around, but are advised to wait until the transfer has been completed. Customers will not be charged exit fees if they decide to switch to another supplier.
Philippa Pickford, Ofgem’s director of retail, said “I am pleased to announce we have appointed EDF for the customers of Green Network Energy, and British Gas Evolve for customers of Simplicity Energy. Their energy supply will continue as normal, and domestic customer credit balances will be honoured.”
“Both new suppliers will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”