Energy bills could hit £1,929 in July

Data from Cornwall Insights has found that a typical gas and electricity bill is forecast to reach £1,929 a year from July under Ofgem’s quarterly price cap, up £288 (or 18%) from the current cap. The slight reduction in the forecast follows a partial steadying in wholesale markets after a pause in energy infrastructure strikes…

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HCEOA welcomes new draft enforcement regulations

The High Court Enforcement Officers Association (HCEOA) has welcomed the laying before parliament of new Taking Control of Goods (Miscellaneous Amendments) Regulations 2026. The statutory instrument laid before parliament covers updates to the Taking Control of Goods Regulations 2013 and the Taking Control of Goods (Fees) Regulations 2014 as part of Government’s balanced package of…

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ECB launches new vulnerability standards for the enforcement sector

The Enforcement Conduct Board (ECB) has announced new vulnerability standards for enforcement firms and agents. The Standards provide stronger protections for people in vulnerable situations. Over 7 million cases of unpaid debts are sent out for enforcement each year, with the industry recovering over a billion pounds, much of which is for the public purse. The ECB ensures that enforcement is done fairly,…

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Student debt hinders home ownership

A new report by Barclays has highlighted how student loans significantly impact graduates’ ability to save for home deposits. The study reveals that individuals with student debt save £310 monthly, while those without save £473.70 creating a £1,963.70 gap annually. Additionally, 44% of loan holders feel repayments hinder their financial stability, and 41% believe it prevents…

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Government announces improved debt repayment support measures

The Government has announced that millions of people and businesses who owe money to the Government will benefit from more personalised and affordable repayment support under new plans to improve how debt owed to the public sector is managed. The 2026–2030 Government Debt Management Strategy outlines how departments will better use data and earlier engagement to help people who…

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Second charge mortgage firms told to raise standards for consumers

The Financial Conduct Authority (FCA) has published a review into the second charge mortgage market, finding that weaknesses in some firms’ practices could put borrowers, particularly those consolidating debt, at increased risk of financial harm. Second charge mortgages are often used by customers with high existing levels of debt and low financial resilience. The FCA’s…

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Government announces water bill support reform

The Government has announced that hundreds of thousands of households will benefit from lower water bills after the Government announced a major reform of WaterSure.   Low-income households that use high amounts of water can qualify to have their bills capped. They must have a water meter and either a specific medical condition or three or…

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County Court judgment volumes hit highest levels since 2019

New figures published today by Registry Trust have shown that court judgment activity rose sharply in 2025, reaching its highest level since before the pandemic. A total of 1,196,174 new County Court Judgments (CCJs) were registered across the UK and Ireland in 2025 – a 10.1% increase year-on-year and the highest annual total since 2019, 1,163,903…

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DWP faces scrutiny over bank account check powers

26th February 2026 Banking and Loans | #bank accounts

The Department for Work and Pensions’ (DWP) new powers to reach further into citizens’ lives must be used effectively and proportionately. In a new report on benefit fraud and error, the Public Accounts Committee (PAC) promises continued scrutiny of how the DWP will work to resolve the cases of carers wrongly pursued for overpayment debts,…

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Energy price cap to fall by 7% from April

25th February 2026 Arrears and Recoveries | #energy bills

Energy regulator Ofgem has announced a 7% (or £117) reduction of the energy price cap for the period covering 1st April to 30th June 2026. This change amounts to a reduction of around £10 a month for the average household using both electricity and gas. The price cap refers to the default tariff applied when a…

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Energy price cap forecasted to fall

20th February 2026 Consumer Collections | #energy prices

Cornwall Insight has released its final forecast for the April – June 2026 which predicts the cap will fall by £117 to £1,641 a year for a typical dual fuel household. This would represent a decrease of 7% from the current price cap, which is set at £1,758 per year. The main driver behind the…

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Report highlights scale of cyber security risks to the collections sector

3rd February 2026 Company News | #cyber security

The Credit Services Association (CSA), the UK trade body for the debt collection and purchase industry, has published a new report highlighting the rising scale, complexity and cost of cyber security risks facing its members, urging them to prioritise resilience as a core operational and governance responsibility. The report, titled ‘Cyber Security: The Billion Pound…

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Government extends energy bill support for millions of families

30th January 2026 Consumer Collections | #energy bills

The Government has announced that around six million low-income households will continue to receive £150 off their winter energy bills with the Warm Home Discount scheme extended by five more years. The Government’s expansion of the Warm Home Discount last year added 2.7 million families to the scheme, bringing the total number of eligible households…

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