Consumer judgments continue to rise

The number of County Court Judgments (CCJs) issued against consumers in England and Wales saw another very large rise in Q3 2021 compared to the same period last year, according to the latest figures by Registry Trust. The number registered in Q3 2021 was 241,952, up 116 percent from 111,931 in Q3 2020 – this…

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Debt Judgments against Northern Irish consumers rise

20th October 2021 Consumer Collections |

The number of debt judgments registered against Northern Ireland consumers in Q3 2021 was 755, a rise of 24 percent from the 608 in the same period last year, according to figures released today (14.10.2021) by Registry Trust. But, it is worth noting that numbers are still well below the highs seen before Covid struck.…

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Registered debt by Scottish consumers rises

20th October 2021 Arrears and Recoveries |

The number of decrees and the total amount of debt registered against Scottish consumers saw large rises in Q3 2021 compared to the same period last year, according to latest quarterly figures by Registry Trust. The number rose from 2,805 to 3,487 in Q3 2021, a rise of nearly one quarter from Q3 2020. The…

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Goto Energy becomes 16th energy supplier to collapse

Goto Energy has announced they are ceasing to trade. The company supplied gas and electricity to around 22,000 domestic customers. Under Ofgem’s safety net, customers’ energy supply will continue and funds that domestic customers have paid into their accounts will be protected, where they are in credit. Domestic customers will also be protected by the…

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Shell Energy to take on customers of three energy suppliers

19th October 2021 Consumer Collections |

Ofgem has appointed Shell Energy Retail to take on supplying Pure Planet, Daligas and Colorado Energy combined total of approximately 252,000 domestic customers and around 600 non-domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers. Funds that current and former domestic customers of the suppliers have…

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Personal insolvencies rise by 9.2%

18th October 2021 Arrears and Recoveries |

Latest figures from the Insolvency Service have indicated that person insolvencies increased by 9.2% to  9,954 in September 2021 compared to August’s figure of 9,118, and were 33.2% higher than September 2020’s figure of 7,471. There were  614 bankruptcies were registered, which was 42% lower than September 2020 and 55% lower than September 2019. Numbers…

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FCA Chair to step down in Spring 2022

18th October 2021 Appointments | #FCA

Charles Randell, Chairman of the Financial Conduct Authority (FCA), will step down from the regulator a year earlier than planned. Randell, who took up the role in April 2018 and was meant to serve a five-year term, will leave the FCA and the Payment Systems Regulator in spring 2022, having spent four years in the…

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HCEOA welcomes VAT on fees clarity from Ministry of Justice

18th October 2021 Consumer Collections | #enforcement

The High Court Enforcement Officers Association (HCEOA) has welcomed this week’s publication of a new Ministry of Justice guidance document entitled VAT on High Court Enforcement Officer Fees. The Ministry of Justice has released the new official guidance, which clarifies how VAT on High Court enforcement fees should be treated, following a range of discussions…

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Daligas becomes 15th energy supplier to go bust this year

Gas-only retailer, Daligas, has confirmed it is ceasing to trade, blaming the unprecedented energy market conditions, the record high wholesale prices and the current energy cap. Daligas becomes the 15th energy company to go bust year meaning that a total of almost 2.4 million customers have now seen their energy supplier exit the market in…

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FCA issues warning to businesses over hybrid working risks

The Financial Conduct Authority (FCA) has issued new guidance to companies operating a remote or hybrid working model. The new directive states that firms will be evaluated by us on a case-by-case basis and should be able to prove that the lack of a centralised location or remote working does not or is unlikely to…

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Two more energy companies go bust

14th October 2021 Consumer Collections |

Two more UK energy firms have ceased trading amid soaring wholesale energy prices. Pure Planet and Colorado Energy have announced they are ceasing to trade. Pure Planet supplies gas and electricity to around 235,000 domestic customers and Colorado Energy supplies gas and electricity to around 15,000 domestic customers. The founders of Pure Planet have hit…

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Ofwat wants ‘measurable progress’ on opening up data

14th October 2021 Consumer Collections | #data#water

Ofwat has urged the water sector to do more to make data open and accessible as a means to share information, collaborate on sector-wide challenges, and improve trust in the industry. The water regulator’s discussion paper says that open data means making data freely available to everyone to access, use and share, unless there’s a…

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CSA warns of fallout from energy company failures

The Credit Services Association (CSA), the UK trade association for organisations active in the debt collection and purchase industry, has written to Ofgem to seek clarification in respect of the standards customers should expect in regards to the practices of administrators and accounts in arrears. It has also asked for reassurance that the integrity and…

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