Credit, Collections & Insolvency News
Food and non-alcoholic drink inflation is expected to reach nearly 4% (3.9%) by December 2026, according to the latest Food Inflation Forecast from The Food and Drink Federation (FDF). Consumers are expected to feel the hit of the conflict in Iran and climate-related events – including El Niño and this summer’s droughts across the UK and Europe…
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Money Wellness, four MPs and twelve organisations are leading a call to make the public insolvency register private. Someone fleeing an abusive partner who needs help with their debts can have their name, date of birth and home address published on the Government’s Individual Insolvency Register. The register is publicly accessible for anyone to search.…
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The Government has announced it will be introducing secondary legislation which will place all bailiff firms under the purview of the Enforcement Conduct Board (ECB), the existing voluntary regulator for the sector. The ECB was formed in 2022 to provide oversight for the enforcement sector, after years of campaigning from advice organisations. Individual bailiff firms…
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The Financial Conduct Authority (FCA) has banned Howard Roland Duckett from working in financial services due to a serious lack of honesty and integrity. Duckett was a senior manager at Beauforce Corporation Limited, a debt management firm. The High Court has disqualified Mr Duckett from acting as a company director for 10 years. It found…
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The Government’s Financial Inclusion Strategy is a welcome first step, but it is not a complete plan to tackle financial exclusion according to a new Treasury Committee report. The strategy fails to show: Who is excluded, Where exclusion is concentrated, Which services and products are people excluded from and Why are they excluded. Without this information,…
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Ofcom has fined Virgin Media £28 million for putting customers on millions of calls through unreasonable effort, hassle and difficulty when trying to switch to another provider. In the UK’s competitive market, telecoms customers can choose from a wide range of providers, services and packages – often saving hundreds of pounds by switching to a new…
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The Financial Conduct Authority (FCA) has called for tighter oversight of AI in financial services, having warned that the technology will significantly impact retail finance over the next decade. The report suggests expanding the FCA’s regulatory scope and creating a public-interest AI financial guidance service. The FCA found that a fifth of people are open…
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New analysis from Citizens Advice has revealed that energy network companies have continued to rake in massive windfalls through 2025. The charity has previously warned that energy network companies, which provide pipes and cables to people’s homes, are able to profit from the high inflation that has driven the cost-of-living crisis. Since its last Debt…
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Water companies should seize more opportunities to raise awareness among households about the potential financial and environmental benefits of smart water meters, according to new research by the Consumer Council for Water (CCW). Awareness of smart metering remains low among customers, despite companies’ plans to ensure around half of homes across England and Wales are…
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Council tax arrears in the UK have reached £9.3 billion after rising by £1 billion over the past year, a 12% increase. The Ministry of Housing, Communities and Local Government reported that England accounts for £7.4 billion of the total, with Scotland at £1.6 billion and Wales at £320 million. In the past five years,…
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Nearly one in four (39%) of adults (27.2 million, as of March 2026) would struggle to cover an unexpected £300 bill, new research from Chetwood Bank has revealed. The research found that financial resilience remains under pressure, with more than half (55%) of UK adults saying they have changed their savings or financial plans in…
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The Information Commissioner’s Office (ICO) has fined KRA Consultancy Ltd (KRA) £300,000 after it targeted people who were already in financial difficulty with unlawful spam texts – including fake bailiff messages. The Manchester-based company sent 5,575,715 unsolicited direct marketing texts between April 2022 and May 2025, promoting debt solutions to people who had already been…
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One in five young men do not consider controlling someone’s spending as abuse, as the government and banks unite as part of the Enough campaign. Victims and survivors of economic abuse will benefit from a new partnership to tackle the issue, as new figures from a survey by Ipsos UK published by the Home Office…
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