PayPlan awarded partner recognition for loan shark prevention

13th December 2022 Company News |

PayPlan has become the first national debt advice provider to achieve partner recognition status for its work in raising awareness about loan sharks and helping clients access essential support services. A report published by the Centre for Social Justice earlier this year estimated that more than a million people could be in debt to a loan…

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Paylink Solutions hosts Christmas market fundraiser

13th December 2022 Company News |

Paylink Solutions has raised over £1,350 for tech charity Computer Aid and mental health charity Mind with its latest Christmas-themed fundraiser. Mind offers advice and support to empower anyone experiencing a mental health problem. Computer Aid provides access and education to technology to create better learning environments across more than 100 countries. Paylink Solutions’ Christmas…

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Sigma Connected donates £5,000 to help vulnerable at Christmas

13th December 2022 Company News |

Business process outsourcing provider Sigma Connected has donated £5,000 worth of supermarket vouchers to 50 financially vulnerable people to help them cope with the expensive Christmas period. Sigma, which offers ‘white label’ customer contact centre services across the energy, water, retail, financial services and telecommunications sectors, has given £100 vouchers to 50 people identified through…

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Eight out of ten people are cutting spending on gifts this Christmas

12th December 2022 Consumer Collections |

Eight in ten people (81%) are cutting the amount they spend on gifts this Christmas according to new research from Hodge, which found more than half (53%) won’t be able to spend as much on Christmas this year. A third said they had been saving more than usual for Christmas and a similar amount (37%)…

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Arrow Global appoints Managing Director, Client and Product Solutions

12th December 2022 Appointments |

Arrow Global Group has announced the appointment of Charlotte Gilbert as the Group’s Managing Director for Client and Product Solutions (CPS). The CPS team is responsible for setting Arrow’s capital formation strategy and broadening the firm’s investors set by enabling global capital pools to access the opportunities presented by a growing investor landscape. Gilbert brings…

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Government launches Consumer Credit Act reform consultation

The Government has launched a plans to reform of the Consumer Credit Act (CCA) by opening a consultation. The Consumer Credit Act 1974 governs the regulation surrounding billions of credit card purchases, personal loans and consumer hire agreements made by UK consumers every year. The Government says that this reform will facilitate innovation in the…

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Over three million low-income households can’t afford to keep their home warm

9th December 2022 Consumer Collections | #energy

Over three million low-income households have said they have not been able to keep their home warm because they aren’t able to afford it as dangerously cold weather sets in according to new research by the Joseph Rowntree Foundation (JRF). JRF says plummeting temperatures terrify the hundreds of thousands of low-income households who can’t afford…

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Water companies urged not add to households’ worries with poor service

9th December 2022 Consumer Collections | #water debt

The Consumer Council for Water (CCW) has urged that water companies must not add to the worries of households through poor service. CCW has responded to Ofwat’s annual water company performance report which sets out a number of areas where water companies are falling short of the standards customers expect. It highlights a fall in customer satisfaction,…

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Mortgage lenders promise more support for the vulnerable

The Government has hosted a roundtable with the Financial Conduct Authority (FCA), Martin Lewis of Money Saving Expert and mortgage lenders to discuss what support some mortgage borrowers may need. Following the meeting, mortgage lenders have agreed to take a more consistent and supportive approach to homeowners struggling with the cost of living crisis. Bank…

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Half of over 55s don’t think pension will be sufficient for retirement

8th December 2022 Consumer Collections |

New research by Canada Life has found that half of over 55s don’t think their pension will be sufficient to fund their retirement. The research also found that just over a third (2.5 million) of over 55s think they will work beyond their state pension age, whilst nearly a quarter (23%) are not sure how…

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One in four consumers reliant on credit cards to fund Christmas

8th December 2022 Arrears and Recoveries |

New research by credit management company Lowell has found that one in four consumers are relying on credit cards to fund Christmas this year. The research found that the average adult spent £548 on presents alone. With 55% more consumers feeling the pressure to buy extra this year, it could be questioned if these figures…

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One in three drivers say £500 hike in cost of living would force car sale

7th December 2022 Consumer Collections | #car finance

New research by Startline has found that a £500 hike in the cost of living would force 34% of motorists to sell their car Whilst 29% of motorists would have to sell their vehicle if the cost of living increased by £250. The research also showed that 14% of people said their car would have…

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Proportion of those who say they can afford Christmas has nearly halved

7th December 2022 Consumer Collections |

Squeezed household finances and the highest level of inflation for decades have resulted in fewer than a quarter (24%) of people surveyed by YouGov for StepChange Debt Charity saying they will comfortably be able to afford Christmas this year, compared with nearly half (45%) last year. A further one in four people (25%) say they…

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