Over 200,000 renters served notices in three years

More than 200,000 private renters in England have been served eviction notices without doing anything wrong in the three years since the government first promised to ban the practice according to research by Shelter. The research found that every seven minutes a private renter in England is handed a Section 21 no-fault eviction notice by…

Read more

One in four households finding it difficult to pay bills

The Office for National Statistics (ONS) has published its latest cost of living statistics finding that one in four (23%) adults find it difficult to pay household bills in the last month, compared with a year ago. The research also found that nine in ten (87%) adults reported an increase in their cost of living…

Read more

Personal insolvencies increase by 17.2%

Latest figures from the Insolvency Service have indicated that personal insolvencies in England & Wales increased by 17.2% to 11,530 in March 2022 compared to 9,836 in February and were 5.3% higher than March 2021’s figure of 10,953. There were 2,512 DROs and 633 bankruptcies in March 2022 in England & Wales. The number of…

Read more

Average consumer expects to spend £82.80 each month on bills and taxes

A new survey by KPMG has highlighted the impact of the rising cost of living on consumer spending with consumers expected to spend £82.80 more each month on bills and taxes. With the cost of living squeeze tightening, KPMG asked 3000 consumers about their 2022 purchasing and their spending intentions for the rest of the…

Read more

CIVEA announces winners at the inaugural Enforcement Excellence Awards

25th April 2022 Consumer Collections |

CIVEA has announced the winner of its first-ever enforcement industry excellence awards, following the annual Reflection & Collection conference in London last Thursday. The CIVEA Enforcement Excellence Awards took place directly after the conference and saw a number of businesses and personnel recognised for ongoing commitment, contributions and success within the sector. CIVEA Chief Executive…

Read more

Intrum makes Compliance Director and Strategic Account Manager appointments

22nd April 2022 Appointments | #appointments


Credit Management Group Intrum UK has announced the appointments of David Price as Compliance Director and David Stranaghan as Strategic Account Manager for its partnership with retailer Sainsbury’s Bank. Price has twenty years’ experience in compliance with firms such as Vanquis Bank, Chase De Vere, American Express and Lloyds Banking Group. He has a track…

Read more

Ofwat appoints permanent Chief Executive

22nd April 2022 Appointments | #energy appointment

Ofwat has announced the appointment of David Black as its permanent Chief Executive Officer (CEO), following an open recruitment process. Black joined Ofwat in 2012 and was previously Chief Regulation Officer and Board member responsible for leading the PR19 price review. Throughout his time at Ofwat he has been instrumental in shaping and leading the…

Read more

Credit card balances start to creep up

21st April 2022 Arrears and Recoveries |

Latest figures from UK Finance have indicated that credit card balances have started to creep up as the cost of living started to bite. The figures show that after several months of falls, outstanding balances on credit cards have started to creep up again with balances up 3.8% year on year. Spending had previously been…

Read more

Self-employed people risk financial hardship with reliance on personal savings

21st April 2022 Banking and Loans |

Over half (57%) of self-employed workers in the UK rely on personal savings when they are not working, yet a massive 81 per cent aren’t seeking financial advice according to new research from protection and pensions provider, Scottish Widows. Over two-thirds (64%) of those who are self-employed in the UK revealed they are without a…

Read more

Qualco, Ecospend and Themis Global agree Open Banking partnership

Qualco has announced that it has gone live with a new open banking technology partnership. Working with Ecospend and Themis Global, Qualco UK introduced account-to-account payment options, under a white label model, for a new client, Simon Jersey. The approach includes letters, emails and SMS being sent to customers, containing a unique QR code, which…

Read more

Arum appoints Group Director of Debt Policy and Strategy

20th April 2022 Appointments | #appointments

Arum has announced the appointment of Steve Coppard, as its Group Director of Debt Policy and Strategy. Coppard will join the company on 3rd May. In this newly created role, Coppard will help the executive team of Arum and its sister company Just to respond to the evolving needs of the government sector and, importantly,…

Read more

Report outlines accelerated evolution of civil enforcement process

CIVEA, the primary trade association for civil enforcement agencies in England & Wales, representing more than 95% of the industry, has released a new report detailing the significant changes to enforcement operations in recent times, ahead of the sector’s annual conference in April. The report titled ‘Reflection and Collection – the Evolution of Civil Enforcement”…

Read more

Lowell to acquire Hoist Finance

European credit management services provider, Lowell has announced that will acquire Hoist Finance. The transaction includes the operations of Hoist Finance UK and its entire unsecured non-performing loan portfolio, comprising of over 2 million consumer accounts, almost exclusively in the credit card and personal loan sector. The transaction includes the operations of Hoist Finance UK…

Read more