Credit, Collections & Insolvency News
Enforcement agents in England and Wales face an average of 16 incidents of assault or threats of assault every day, according to a new report published today by the Civil Enforcement Association (CIVEA). The report finds that violence against frontline agents is escalating and is routinely dismissed as an occupational hazard. CIVEA, the trade association…
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Debt recovery and enforcement agency CDER Group has announced it has acquired Reventus. Reventus is an enforcement agency and debt collection company specialising in recovering public sector and local authority debts based in Hertfordshire. Director of Local Government Revenues, Andy Cummins, said “CDER Group Ltd are delighted to announce our acquisition of Reventus Ltd. We…
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The Enforcement Conduct Board (ECB) says that the Government’s plans to regulate bailiffs are too slow, stating that it is exactly one year after the Ministry of Justice announced that it would legislate to make independent regulation of bailiffs mandatory. The enforcement industry receives over 7 million cases for enforcement every year and collects over…
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The new president of the principal trade association for civil enforcement agencies in England and Wales has pledged to drive reform, strengthen standards and improve public understanding of the profession. Amy Collins, Managing Director of Leicestershire-based enforcement agency Rundles, has taken on the role of Chair of the Civil Enforcement Association (CIVEA) at a pivotal…
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Latest analysis has found that enforcement agents signposted thousands of people in financial difficulty to specialist advice through an online support hub within the first year of its launch. The CIVEA-NSN Support Hub was set up by the National Support Network (NSN), in partnership with the Civil Enforcement Association (CIVEA), wad launched to help people…
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The Enforcement Conduct Board (ECB) has published its first Insight Report, which presents new data on enforcement (bailiff) industry practices, drawing on evidence from its complaints handling service and oversight work. The data showed that the enforcement industry is handling over 7 million cases a year, impacting millions of people, with the industry sector collecting…
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Nearly half of the public (48%) say they would react aggressively or with verbal or physical abuse towards an Enforcement Agent(commonly known as a bailiff), visiting their property despite public sympathy for their role, according to research by the Civil Enforcement Associations (CIVEA). Contrary to this, the findings also show strong public support for the…
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The Government is being urged to act quickly to prevent delays in the County Court Bailiff system and changes to County Court policy that negatively impact the rented housing sector. The call comes as new research shows that the delays are affecting the supply of rental properties and costing landlords thousands of pounds, as well…
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The Civil Enforcement Association (CIVEA) has identified a 300% increase in reports of people impersonating enforcement agents and using aggressive tactics to scare victims into paying fictitious debts. CIVEA was notified of 26 ‘fake bailiff’ reports in the first quarter of the year (January – March 2025), almost equal to the amount received during the…
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Landlords across England and Wales who are struggling to get their properties back because of months of delays and a ‘postcode lottery’ in the County Court system are being urged to enforce their judgments through the High Court according to the High Court Enforcement Officers Association (HCEOA). Landlords across England and Wales currently face significant…
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New government data has shown 2,682 households in England were evicted from their homes by bailiffs as a result of Section 21 no-fault evictions between January and March – up 19% in a year and the highest number in six years. The Ministry of Justice figures show a further 7,863 landlords in England started Section…
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New Ministry of Justice data, has found between July and September 8,399 landlords in England started Section 21 no-fault eviction court proceedings against their tenants, the highest number for seven years. With the number of court proceedings resulting from no-fault evictions climbing by 38% in a year, Shelter is urging the government not to further…
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In England, a no-fault eviction notice drops through the letterbox of an older private renter every 16 minutes, new research from Shelter reveals. The housing charity’s research, conducted by YouGov and funded by The Co-operative Bank, shines a spotlight on the struggle older renters face in keeping a roof over their heads. Nearly three in…
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