Consumer Credit Awards 2019 announces finalists

11th June 2019 Consumer Collections |

The Consumer Credit Awards has announced the finalists for its 2019 event. The Awards are voted by consumers to find the best credit providers in the UK, the awards supports an annual campaign that asks customers to share their feedback about the credit firms they deal with. Following a ten-week voting period, over 20,000 customer votes…

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Money and Pensions Service appoints acting Chief Executive

11th June 2019 Consumer Collections |

The Money and Pensions Service (MaPS) has announced that Chief Executive Officer John Govett has resigned from his role due to an impending family relocation. Govett has led the team to transform MaPS, successfully integrating three services into one, focused on delivering our vision of everyone making the most of their money and pensions. His…

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FCA overdraft reforms industry reaction: rules will protect vulnerable people

10th June 2019 Consumer Collections |

The Financial Conduct Authority’s decision to introduce reforms to the overdraft market should help thousands of people from getting trapped in a debt spiral according to Citizens Advice which says it has helped almost 30,000 people with overdrafts last year Citizens Advice statistics show that overdraft issues overwhelmingly affect socially-disadvantaged people: 2 in 5 had…

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Two-fifths of Scottish consumers worried about debt levels

10th June 2019 Consumer Collections |

Over two fifths (44%) of consumers in Scotland are worried about their current level of personal debt, a new survey of over 2,000 British consumers by insolvency trade body R3 in Scotland and ComRes has found. This is notably higher than in April last year when 35% of consumers in Scotland said the same thing.…

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Consumer finance new business holds steady

10th June 2019 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business in April was at a similar level to the same month in 2018. Credit card and personal loan new business together fell in April by 2% compared with April 2018, while retail store and online credit new business grew…

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Ikano Bank appoints new CEO

10th June 2019 Consumer Collections |

Ikano Bank has announced that it has promoted Henrik Eklund to Chief Executive Officer (CEO) Eklund is currently Chief Operations Officer (COO) and has been interim CEO for Ikano Bank since the beginning of the year. Eklund joined Ikano Bank as Chief Operations Officer in May 2018. Before that, he was COO of Resurs Bank…

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Phillips & Cohen announces expansion plans

10th June 2019 Consumer Collections |

International deceased account management specialist, Phillips & Cohen Associates, which services creditors in the US, Canada, UK, Ireland, Australia, Spain, Portugal and New Zealand, has announced major expansion plans for its UK office. The UK arm of the business, which has been domiciled at the prestigious Exchange Quay site in Manchester since its founding in…

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Consumer car finance decreased by 2% in April

7th June 2019 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that new business in the point of sale (POS) consumer new car finance market fell 2% by value and 7% by volume in April, compared with the same month in 2018. The percentage of private new car sales financed by FLA members through the…

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Second charge mortgage increased 24% in April

7th June 2019 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that the second charge mortgage market reports volumes up by 24% in April. Commenting on the April 2019 new business figures for the second charge mortgage market, Fiona Hoyle, Head of Consumer and Mortgage Finance at the Finance & Leasing Association (FLA), said “In…

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Codeweavers appoints Account Director

7th June 2019 Consumer Collections |

CodeWeavers has appointed a dedicated key account director to work alongside and consult with the UK’s major groups. Adam Canay, who has been promoted to the role,  has 15 years of motor experience, which started in a motor finance broker, combines a deep understanding of the motor retail environment, finance and technology. It is a background…

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Households pushed £2,000 into red since PM took office

7th June 2019 Consumer Collections |

Households have been pushed nearly £2,000 into the red in the period since Theresa May became prime minister, according to TUC analysis as she prepares to resign the Conservative Party leadership. In every reported quarter since her arrival in Downing Street (2016 Q4 to 2018 Q4), families’ outgoings have outstripped their incomes. This has resulted…

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Credit Kudos and Cybertonica announce consumer lending AI partnership

7th June 2019 Consumer Collections |

Credit Kudos and Cybertonica have announced a new partnership using their combined platforms to automate credit scoring, harnessing Open Banking. Credit Kudos is an FCA-authorised challenger Credit Bureau and Account Information Service Provider (AISP) that uses financial behaviour to measure creditworthiness. The partnership with Cybertonica, and the use of their new ScreenWiZe™ product will enable…

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G3 makes Senior Operations and Compliance appointments

7th June 2019 Consumer Collections |

Vehicle auction specialists G3 Remarketing has announced it has strengthened its team with two appointments in operations and compliance. Bev Pease joins as the company’s new Operations Manager.  Selected to support the growth of the business, G3 believe that the track record that Pease has in delivering operational and performance improvements in both the finance…

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