Credit, Collections & Insolvency News
The Prudential Regulation Authority (PRA), and the Financial Conduct Authority (FCA) have signed a memorandum of understanding with the European Banking Authority to share information and co-operate if there is a no-deal Brexit. The template sets out the expectations for supervisory cooperation and information-sharing arrangements between UK and EU/EEA national authorities. Following agreement on the…
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With weeks to go until Brexit, the impact the UK’s exit will have on the economy is still unclear for many, yet recent research from Just Group found some British consumers have a sense of optimism about their finances over the next year. Despite declining confidence in the economy and property market, the research reveals…
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Business rate debts worth more than £130,000 have been written off by Stafford Borough Council. The authority also agreed to write off one council tax debt of £3,205.56 at its cabinet meeting on Thursday, alongside the 18 business rate arrears cases totalling £130,444.24. The businesses involved have not been publicly identified, but the meeting was…
Read moreCabot Credit Management has won the Employee Engagement Strategy of the Year Award at the Institute of Customer Service UK Satisfaction Awards. In the Awards category Cabot had to demonstrate an employee engagement strategy that has led to an improvement in performance and customer satisfaction. The judges were looking for improved staff retention, reduced sick…
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A report by the National Audit Office (NAO) has found that the four main regulators – Ofwat, Ofgem, Ofcom and the Financial Conduct Authority (FCA) – understand the significant difficulties facing consumers across utilities, communications and financial services markets, but cannot prove if they are effectively responding to consumer concerns or offering enough protection for…
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Cifas, the UK’s leading fraud prevention service with over 450 members, has released new figures showing a marked increase in the number of individuals committing insurance fraud with false claims. Between 2017 and 2018, there has been a nationwide increase of 27% in fraudulent insurance claims. The new figures reveal that Cifas members identified household…
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HM Treasury-backed rent reporting service CreditLadder and the Nationwide Building Society, have joined forces to help first-time buyers move on to the property ladder. The relationship enables would-be homeowners to be prompted if they are eligible to apply for a Nationwide mortgage. Users will then be directed to discuss potential options with Nationwide’s mortgage consultants…
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The Credit Services Association (CSA), the voice of the UK debt collection and purchase industries, has announced that it has appointed Chris Gardner as its new Complaint and Compliance Administrator. Gardner will act as a first line complaint handler, providing a high level of customer service to consumers and members alike. He will ensure that…
Read morePersonal insolvency specialist Creditfix has been named as one of the best companies to work for in the UK. The company has been ranked 58th in The Sunday Times Best Mid Companies to Work For 2019 awards. The awards are based on anonymous feedback from a survey of Creditfix’s 390 employees, in its offices across…
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MoneySuperMarket has announced it has launched a new personalised credit score app. The app is called Credit Monitor, and uses TransUnion data to help people manage their money and achieve their financial goals with less effort. The app launched via a phased release to consumers in December 2018. Two weeks ago, MoneySuperMarket unveiled an ambitious…
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A high number of consumers don’t know how to manage their finances in a responsible manner, according to research. A survey of 1,000 UK adults, carried out by personal insolvency practice Creditfix, found that only 34% of consumers admit they feel ‘in control’ of their finances. An overwhelming number (57%) said they couldn’t even confirm…
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The UK’s wealthy high net-worth individuals (HNW) individuals are struggling to secure credit from high street banks, new research from Butterfield Mortgages has revealed. Butterfield Mortgages has commissioned an independent survey among more than 500 high net-worth individuals to uncover the difficulties they face when applying for credit. It found: A ninth (12%) of the HNWs…
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Payment specialist FIS Global and Worldpay, a global leader in eCommerce and payments, has announced that they have entered into a definitive merger agreement. In a media statement. the new group said that this combination greatly expands FIS’ capabilities by enhancing its acquiring and payment offerings and significantly increases Worldpay’s distribution footprint, accelerating its entry…
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