Remortgaging rise continued in October

13th December 2017 Consumer Collections |

Non-seasonally adjusted data released by UK Finance today shows that the number and value of loans for remortgaging and for house purchases rose in October in comparison with a month ago and with the same period in 2016. Capital and interest payments for new loans remain near record lows for both home movers and first-time…

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Banking Protocol scheme prevents £9m of potential fraud

13th December 2017 Consumer Collections |

A ground-breaking fraud prevention scheme aimed at identifying and protecting potential fraud victims when they visit a bank or building society branch has stopped more than £9 million being passed to criminals in its first year of operation, figures from UK Finance show. The Banking Protocol, developed as a partnership between the finance industry, police…

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Ofwat appoints new Chief Executive

13th December 2017 Consumer Collections |

Water Services Regulation Authority, Ofwat has appointed Rachel Fletcher as its new Chief Executive. Fletcher succeeds Cathryn Ross, who is leaving for an executive position at BT. Fletcher will join Ofwat in January, she currently sits on the Ofgem Board and is the Senior Partner for Consumers and Competition. Fletcher has also been Partner for…

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Money Statistics: December 2017

12th December 2017 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for December 2017: Personal debt in the UK People in the UK owed £1.562 trillion at the end of October 2017. This is up from £1.504 trillion at the end of October 2016 – an extra £1,106.13 per UK adult. Per adult in the UK that’s an average debt…

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Ireland’s Economic recovery continues but risks remain real

12th December 2017 Consumer Collections |

The Central Bank of Ireland has today published its second edition of the 2017 Macro-Financial Review (MFR), which provides an overview of the current state of the macro-financial environment in Ireland. Despite a global economic recovery that continues to strengthen, the Review highlights a range of risks to the Irish economy and financial system. The…

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Inflation rise continues as more people put Christmas on credit

12th December 2017 Consumer Collections |

The Office for National Statistics (ONS) has published its latest UK consumer price inflation figures which show that the Consumer Prices Index was at 3.1% in November 2017, up from 3% in October 2017 and at its highest since March 2012. Commenting on the ONS figures Jane Tully, Director of external affairs at the Money…

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Express Gifts and Welcom announce lending platform partnership

12th December 2017 Consumer Collections |

Consumer credit provider Express Gifts has agreed a consumer credit agreement partnership with Welcom Digital’s Financier Lending Platform. Express Gifts offers existing and potential new customers access to affordable credit subject to a rigorous underwriting process that assesses the creditworthiness, indebtedness and affordability of each applicant. Critically completed prior to peak-season trading, the data migration phase was the…

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IMLA appoints new Chair and board appointments

12th December 2017 Consumer Collections |

The Intermediary Mortgage Lenders Association (IMLA) has confirmed the election of Phil Rickards ts its new Chair. Rickards Head of BM Solutions at Lloyds Banking Group was first appointed Deputy Chair of IMLA in December 2015 and has also served as a Director. He succeeds Kevin Purvey, Director of Intermediaries at Coventry Building Society, who returns to the…

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FCA fines drop by a third in 2017

12th December 2017 Consumer Collections |

The total value of fines handed out by the FCA has dropped by over a third (36%) this year, according to research carried out by global law firm Clyde & Co. The FCA imposed fines amounting to a total of £898m in 2015/16 compared with a record £1.41bn in 2014/15, a 36% decrease. Although, this…

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Over 8 million expect the cost of Christmas to tip them into overdraft

11th December 2017 Consumer Collections |

In a recent survey to help promote a better understanding of Basic Bank Accounts, Virgin Money has found that one in six people (16%) expect the cost of Christmas to mean they are likely to use their overdraft over the festive period, which would equate to over 8 million people across the UK. Of those likely…

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FCA presents feedback on high cost credit review roundtables

11th December 2017 Consumer Collections |

The Financial Conduct Authority (FCA) has published a report setting out feedback received from roundtables on its review of high-cost credit. The report summarises the issues and ideas raised by participants to three FCA roundtables, hosted in September and October 2017. The roundtables covered two areas: a general discussion on alternatives to high-cost credit, and…

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Economy and Spark Energy at the bottom of customer service table

11th December 2017 Consumer Collections |

Economy Energy has finished bottom of the Citizens Advice’s league table of energy suppliers for the second consecutive quarter. The company received a score of 1.8 out of 5 for its customer service for the period from June to September 2017. Spark Energy dropped 11 places in the rankings to join Economy Energy at the…

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Government completes sale of £1.7bn Student loan book

8th December 2017 Consumer Collections |

The UK Government has announced that it has completed its first sale of the English student loan book. The sale raised £1.7 billion with a face value of £3.54 billion The sale included loans issued by English Local Authorities under the previous (pre-2012) system, specifically those that entered repayment between 2002 and 2006. The loan…

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