Open Banking will lead to shift in operating models

6th November 2017 Consumer Collections |

New research, conducted by specialist business consultancyCtrl-Shift, and Callcredit suggests that Open Banking will expose banks to new competition, by forcing traditional banks to open their API (Application programming interface) to third parties. This will give competitors access to banks’ enormous data collections. According to the research, banks have underused this data, due to their complex…

Read more

Cabot announces latest results ahead of London listing

6th November 2017 Consumer Collections |

Cabot Credit Management has announced its latest financial results for nine months ended 30 September 2017. Highlights include: Collections growth of 16% and revenue growth of 13% vs year to date Q3 2016 driven by liquidation initiatives Adjusted EBITDA growth of 19% on a year to date basis from cost efficiency  measures and scale benefits…

Read more

MotoNovo starts recruitment drive

6th November 2017 Consumer Collections |

MotoNovo Finance has started a recruitment drive for more than 200 roles. The roles include dealer development, customer care, collections, marketing, and credit analytics as well as department heads and senior leadership positions. The recruitment drive supports MotoNovo Finance’s continued expansion in existing and new areas such as the forthcoming launch of its findandfundmycar.com sales…

Read more

Rate rise could be ‘turning point’ for many stretched households – industry reaction

3rd November 2017 Consumer Collections |

Following on from the Bank of England Monetary Policy Committee news that is has voted to increase interest rates by 0.25% to 0.5% – the first rate rise since 2007. The credit and collections industry has responded to the rate change. Joanna Elson OBE, Chief Executive of the Money Advice Trust, the charity that runs…

Read more

Lowell Group to acquire Intrum’s carve-out business

2nd November 2017 Consumer Collections |

Debt purchaser Intrum has entered into an agreement with Lowell to sell Lindorff’s businesses in Denmark, Estonia, Finland and Sweden as well as Intrum Justitia’s business in Norway. The sale agreement was specified by the European Commission as a condition of the combination of the Intrum Justitia and Intrum companies earlier this year. The transaction value of…

Read more

Interest rate hike will hit homeowners hard

2nd November 2017 Consumer Collections |

Households on variable rate mortgages with the lowest levels of disposable income are at risk of sinking further into debt if interest rates increase by 0.25 per cent  devt advise specilaist PayPlan has warned . Even a modest rise could have a ‘devastating’ impact on millions of Brits, especially those with a poor credit rating…

Read more

Harrington Brooks appoints Nick Pearson

1st November 2017 Consumer Collections |

Debt solution provider Harrington Brooks, part of the One Advice Group, has appointed Nick Pearson to the role of Group External Relations Manager. He starts with immediate effect and will be focusing on meeting the creditor partners with which the Group. Pearson is the former Chief Executive of The Debt Counsellors Charitable Trust and has…

Read more

CSA urges collections agencies to prepare for card charges ban

1st November 2017 Consumer Collections |

The Credit Services Association (CSA) has urged members to start preparing for the government’s decision to ban additional charges for certain future card payments. From 13 January next year, businesses, including CSA Members, will no longer be able to charge surcharges for certain card transactions, but will still face the costs for processing card payments.…

Read more

Callcredit and ShieldPay agree money transfer partnership

1st November 2017 Consumer Collections |

Callcredit Information Group and payments service firm ShieldPay have agreed a partnership to provide secure online payments to its Shieldpay’scustomers. ShieldPay´s patent pending technology protects both buyer and seller in any payment by verifying both individuals. Using Callcredit’s ID and bank verification solutions ShieldPay can verify both party’s identity and bank account reducing the chances of…

Read more

Creditfix acquires Carrington Dean

31st October 2017 Consumer Collections |

Personal insolvency specialist practice, Creditfix has completed the acquisition of fellow Glasgow-based debt solutions provider, Carrington Dean. The sale will see Creditfix become the largest provider of Trust Deeds in Scotland, adding to its position as the largest provider of individual voluntary arrangements (IVAs) across England, Wales and Northern Ireland. Carrington Dean will continue to…

Read more

Motor consumers are ‘promotors’ of the dealer finance experience

31st October 2017 Consumer Collections |

Research by MotoNovo Finance has found that 89% of Consumers are positive ‘Promotors’ of the dealer Finance The findings have been generated by an independently managed customer monitoring programme run on behalf of MotoNovo Finance, assessing feedback from consumers financing their vehicle with the business. The latest quarterly update to the end of September shows that…

Read more

Sword Apak appoint Global Sales Manager

31st October 2017 Consumer Collections |

Financial software specialist Sword Apak have appointed Kris Turner to head up their global expansion sales efforts, where sales momentum has seen the business expand across the USA, Europe and Australasia over the last three years. Commenting on the appointment, Sword Apak’s Vice President of Global Sales Jeff Bunch notes; “The capabilities of our technology are…

Read more

Some vulnerable customers lose out in two-tier energy market

31st October 2017 Consumer Collections |

Ofgem has launched its annual State of the Energy Market report. The report gives a detailed assessment of how well the energy market is working for consumers in terms of competition, affordability, decarbonisation, and security of supply. In the section dedicated to affordability Ofgem notes that even if suppliers provide energy at the lowest feasible…

Read more