Credit, Collections & Insolvency News
Financial recoveries specialist, The Zinc Group has announced that it has selected CCS to provide their recently launched Omni-Reach platform. The service from CCS provides real-time two-way messaging, an intelligent chatbot and is truly multi-channel being deployed by web, SMS, e-mail, and social-media. The chatbot can be trained or can self-learn to complete several tasks…
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Even before 2020, forward-thinking call centers had abandoned proven, “old-school” outbound marketing and contact preferences for newer, emergent digital channels. Over the last several months, however, when work shifted to home and all non-family interactions suddenly shifted online, digitisation took center stage. The volume of debit/credit card renewals, customer surveys, COVID-19 FAQs, collections, deferrals, and…
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Credit Connect Media has confirmed the date for its second Collections Technology Think Tank which will take place on Thursday 18th March. The event will focus on technological and innovational developments and strategies within collections. The Think Tank is a multi-session event that includes a diverse range of speakers and is set up so that…
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Credit Connect has published its second annual Credit & Collections Technology company power list for 2020. The power listed is a round-up of the most prominent innovating companies within credit and collections technology. Within the list, Credit Connect has identified the top 20 ‘Premier’ innovators highlighting the achievements and successes of the top-performing companies. The…
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Credit Connect’s latest webinar saw the theme of innovation in mobile collections technology discussed at an event hosted in association with Esendex The webinar titled ‘Agile collections technology that’ll outlive the pandemic’ was the latest in the series of Credit Connect webinars which have looked at the latest thematic innovations enhancing collections strategy. The webinar…
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The winners of the 2020 Credit & Collection Technology Awards have been announced following a live interactive virtual awards broadcast yesterday (Thursday 19th November). The awards are the flagship event for innovational technological professionals working in credit and collections and the fourth annual event honoured the UK’s technological innovators, celebrating outstanding achievement across nineteen hotly…
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Credit Connect Media will host a free live webinar on Tuesday 15th December which will showcase innovation in mobile collections technology. The webinar titled ‘Agile collections technology that’ll outlive the pandemic’ is the latest in the series of Credit Connect webinars which have looked at the latest thematic innovations enhancing collections strategy. The event partner…
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LendingMetrics has agreed that its automated underwriting technology is set to be made available via Box Processing. A new tie-up between the two companies will see the full range of LendingMetrics’ products, including its award-winning auto decisioner ADP, integrated within Box’s credit solution platform. The move means finance providers can tap the openly-connected API suites…
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Experian is launching the UK’s first service to give consumers the ability to instantly improve their credit score, using information such as regular video and music streaming payments and council tax payments. The company says early analysis suggests over half of people (51%) using the new service will receive an instant increase to their Experian…
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New data from global analytics software provider FICO has revealed that consumers found contact with lenders difficult in the early days of the pandemic. Now, as another country-wide lockdown begins and the number of financially vulnerable customers rises, the FICO research highlights the importance of timely, tailored communications with customers in financial stress. The data…
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Digital mortgage platform Koodoo has announced that it has selected challenger credit reference agency Credit Kudos as Open Banking provider to deliver a better end-to-end digital mortgage journey. Koodoo works with over 40% of the UK mortgage lending market and powers the mortgage categories for 45% of the UK price comparison market to intelligently connect…
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Audit, tax and consulting firm RSM has found the number of new UK tech start-ups has risen by almost 16 per cent this quarter. A total of 10,435 software development and games businesses have been incorporated so far this year, according to data held by Companies House. In quarter three 2020 there were 3,641 tech…
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A new business survey by Fico has revealed that Financial Services companies are severely lagging in online consumer services with the vast majority of traditional banks and fintechs are either far behind their transformation goals, or missing them outright. The report and underlying survey found that three percent of traditional bank executives feel their company…
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