Credit Connect launches online events series

4th August 2020 Consumer Collections |

Credit Connect Media is set to launch a series of online digital discussion platforms focusing on technological and innovation developments and strategies within credit and collections Starting in August Credit Connect will launch its new 45 minutes news round-up series discussions with monthly guests analysing the industry developments in an ever-changing world. Titled ‘Connected News‘…

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NatWest Group and Paylink develop affordability tool

3rd August 2020 Consumer Collections |

NatWest Group has been working with open banking and affordability software specialists, Paylink Solutions, on developing their digital income and expenditure (I&E) tool to support their agents and better understand customers currently in arrears or coming to the end of payment holidays. In March 2020, NatWest Group approached Paylink to work alongside their digital experts…

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New automated credit control app launches

3rd August 2020 Technology and Open Banking |

A new automated credit control app has been launched. The new app, Itsettled provides an automated, legally compliant process for SME’s to chase their outstanding invoices. The app has been launched by credit industry veteran Glen Morgan, who has recently acted as an advisor to the UK Government’s Parliamentary Review and Leadership council on late…

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BNP Paribas announces Experian and Aryza digital partnership

30th July 2020 Consumer Collections |

Consumer finance specialist, BNP Paribas Personal Finance has announced that it will use Experian’s Open Banking technology and Aryza’s Debtsense digital platform to provide round-the-clock online account reviews to customers who have been affected by the Covid-19 pandemic. The company says that has moved quickly with its partners to put the solution in place inside…

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OpenWrks selected by MaPS as digital affordability provider

29th July 2020 Consumer Collections |

Open Banking platform and applications provider OpenWrks has been selected by the Money and Pensions Service (MaPS) to provide digital affordability assessments as part of their digital enhancement to debt advice. With the aim of streamlining and increasing the volume of debt advice sessions consumers receive, The Money and Pensions service selected OpenWrks to supply…

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DirectID launches collections solution

28th July 2020 Consumer Collections |

Global FinTech, DirectID, has announced the launch of its collections and recoveries solution that the company says will simplify and streamline the collections process for both collections agents and their customers. Using bank data, collections agents will have an up-to-date and accurate view of a customer’s financial statement and an assessment on their disposable income,…

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Zopa and Paylink agree affordability partnership

22nd July 2020 Consumer Collections |

Digital bank and peer to peer lender, Zopa, has implemented a new cloud-based digital income and expenditure product to easily support customers who find themselves in financial difficulties. Zopa have utilised Paylink Solutions’ Embark technology to help it to understand affordability for loan customers who have experienced a change in circumstances and therefore require a…

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Billing Finance and Flexys agree partnership

16th July 2020 Consumer Collections |

Software supplier Flexys Solutions has announced that it has signed a debt management agreement with motor finance lender Billing Finance. Billing Finance offers car, motorcycle, leisure vehicle, and van finance to customers including those with a non-standard credit record. Billing Finance Head of Collections, Samantha Challenger, said Billing Finance is proud of its excellent customer…

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HCEOA encouraging members to embrace technology

13th July 2020 Consumer Collections |

The High Court Enforcement Officers Association (HCEOA) is backing its members’ use of technology to improve the process of collecting outstanding debts on behalf of UK companies. Andrew Wilson, Chairman of the High Court Enforcement Officers Association, said “Many of our members have been using technology such as video calls and making extra efforts to…

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Optimum Finance announces AI partnership

10th July 2020 Technology and Open Banking |

Invoice finance business Optimum Finance has announced its latest technological innovation as part of its mission to use technology and automation to revolutionise the sector and benefit its SME customers. The company partnered with artificial intelligence (AI) and machine learning experts Critical Future to develop a first-in-sector machine learning capability which can identify companies that…

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Triline and Family Building Society announce partnership

3rd July 2020 Consumer Collections |

TriLine GRC has announced that it has been selected by the Family Building Society to embed an automated solution to improve efficiency and to provide concise and real-time reporting. TriLine GRC will be implementing the compliance and risk management platform, alongside its Triage PRO regulatory horizon scanning module. Triline says the solution will provide Family…

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EQ launches complaints management solution

3rd July 2020 Consumer Collections |

EQ has launched a new automated complaint product for the financial services industry. The new product called EQ Complaints Professional is a  complaints solution that will enable firms to enforce their FCA compliance immediately and on a continual basis as regulation evolves. The solution’s automation and machine-learning capabilities will ensure companies meet regulatory requirements to…

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ENTRY DOWNLOADS CLOSE TODAY: Deadline to enter Credit & Collections Technology Awards looms

2nd July 2020 Consumer Collections |

The deadline for entries into the 2020 Credit & Collections Technology Awards has just two weeks over to go, with submissions required by Thursday 2nd July.  The Awards are powered by Credit Connect and judged by an independently selected panel from across the industry, who have the enviable task of celebrating the best and greatest…

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