Credit, Collections & Insolvency News
Visa has facilitated the first request to pay message sent and received using Pay.UK’s standards, ahead of the anticipated commercial launch of request to pay later this year. Request to pay is a new, flexible way to settle transactions between businesses, organisations and individuals. The messaging service is designed to complement existing payment infrastructure and…
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Insolvency, credit and debt recovery sector software specialist Aryza has announced the launch of Debtsense Collections. Developed in conjunction with Experian, Debtsense Collections is a digital tool that can be deployed quickly and cost-effectively to help businesses deliver higher volume and better quality customer interactions. Debtsense Collections is the first digital platform that puts consumers…
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Credit Kudos has been announced as one of the key Fintechs working together with PwC to build the digital banking ecosystem sandbox platform – a PwC project to demonstrate the ease of shifting a legacy bank model to a partnership banking model. PwC has brought together a number of cloud-based platforms using SaaS APIs ,…
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Experian says that its Affordability Passport is helping a host of organisations better understand vulnerable people’s financial situations, so they can best support them through the Coronavirus pandemic. The company says Local authorities and charities including Mental Health & Money Advice and Citizens Advice are using the Open Banking powered digital tool from Experian, which…
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Estates management business service Phillips & Cohen Associates has reported a significant surge in its online consumer activity via its proprietary Estate-ServeSM platform during the COVID-19 pandemic. The digital, self-service platform provides has provided assistance to consumers and communities during the pandemic. Over the past two months, the business has witnessed an incredible 60.3% increase…
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Data and technology-driven debt solution provider TDX Group has launched the V+ range of services to support organisations in identifying, engaging and managing potentially vulnerable consumers. Labeled V+, the services use a range of data sources, including TDX Group’s purpose-built Financial Vulnerability Indicator score, to assess cases within a creditor’s customer base, highlighting those at risk…
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Nationwide Building Society has used artificial intelligence (AI) to trains a virtual assistant to help provide customer support. The building society is using its virtual assistant to answer questions about mortgage support for those impacted by coronavirus. The software, called Arti, has been supporting the Society’s frontline teams by learning how to respond to some…
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Consumer credit specialist Snap Finance has joined forces with conversational middleware company Webio to bring the latest in AI conversational technology to their customers and field service collections team. Uniquely, Snap Finance is completing the customer collections process without the need for a customer site visit. Not only are site visits reduced, but those customers who…
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Lending platform. Freedom Finance has announced the launch of ‘Fusion Score’ the first open banking enabled score that creates a single metric that interprets a customer’s eligibility based on both credit and transactional data, a first for the lending industry. The Fusion Score can unlock better rates or a smoother journey for those with established…
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Anti Money Laundering (AML) services specialist, SmartSearch has added a new facial recognition feature to its award-winning digital AML platform, with visual confirmation of customer ID feature. Due to the restrictions on travel currently in place in response to the Covid-19 outbreak, prospective new customers are unable to present ID documents and proof of address…
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MotoNovo Finance have announced that they will extend partnership with Flexys Solutions which will allow the company to implement a digital hardship evaluation tool that enables customers to securely provide information about their changed circumstances via a digital form. The data collected is then automatically triaged using configurable rules and followed up using automated workflow…
Read moreRegTech platform TruNarrative has announced a partnership ikigai. The company will use TruNarrative’s regtech platform to provide customer onboarding and financial crime detection. TruNarrative enables businesses to detect fraud and identify risk using a single API. Their technology is used to strengthen fraud detection and compliance across the globe in a range of industries including,…
Read moreOnline gambling operator, BetVictor has announced a partnership with global information and insights company TransUnion. The company says that whilst the gaming sector is experiencing a significant impact in light of the COVID-19 pandemic, with major events and sports fixtures cancelled in light of social distancing, it is as important as ever to ensure consumers…
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