Credit, Collections & Insolvency News
The price of an undelivered email Mobile payments, online banking and apps mean customers increasingly interact with banks and credit card companies through digital platforms. However, the boom in offering customer convenience is not without challenges. Poor back-office IT to support these systems is putting many banks at financial and reputational risk. Tens of millions…
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Noble Systems, has announced that a partnership with Account Technologies, has seen an impressive growth of their contact centre with the Enterprise Cloud platform. Account Technologies were able to unify their solution to ensure streamlining of the management reporting and to offer a simplified improved desktop for their agents to help improve productivity and the agent…
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The UK Cards Association has released its latest car expenditure statistics for March 2017 Highlights from the statistics include: Payment card spending in March 2017 was £57.8 billion, up by £335 million (0.6 per cent) on February Contactless payments amounted to 32 per cent of card purchases, an increase from 15 per cent a year…
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Less than half (49%) of consumers regularly change their passwords as a way to prevent fraud, according to research from Callcredit Information Group. Yet, the majority (66%) perceive the risk of identity theft and online fraud as one of their biggest concerns around sharing personal information online. The research, commissioned by Callcredit Information Group as…
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Specialist debt collection agency (DCA) ARC Europe has achieved the Government-backed Cyber Essentials certification following a further upgrade of its internal IT infrastructure and the introduction of an enhanced firewall. The Cyber Essentials scheme accredits those businesses that display significant levels of cyber security and who have correctly implemented five key controls that prevent up to…
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Target Group, Twenty7Tec and Smart Money have launched a new broker portal aimed at reducing processing times. Smartmoneysourcing.co.uk aims to deliver end-to-end secured loan origination and packaging solution. Smart Money commissioned Target Group to deliver a new web portal solution for its introducing partners to provide access to a wide range of loan products. Target’s…
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Nava has announced its appointment of Equifax to support the underwriting of unsecured personal loans for its UK borrowers. Nava has integrated Equifax solutions with its existing underwriting and risk management software, to support its credit analytics, credit scoring and applicant ratings. Nava is a next generation consumer lending platform due to launch later this…
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Loan guarantor provider TrustTwo has announced a deal with Callcredit Information Group, to access its credit risk, affordability and ID verification solutions. TrustTwo offers consumers who find it difficult to obtain credit on their own, a competitively priced alternative to meet their financial needs. Access to Callcredit’s Callvalidate, CallReport and Affordability Report services helps to…
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New research from more 2 life, the innovative equity release lender, shows that the size of the retirement lending market in the UK is set to rise from £65bn in 2017 to more than £142bn in 2027 – an increase of over 120%. The research predicts that total debt among the over-65s will pass the…
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Experian has combined its flagship decision management platform with its market-proven collections product Tallyman to offer a cost-effective, compliant and customer-focused approach. PowerCurve Collections will unlock the full potential of data and analytics, allowing companies to make decisions based on the needs and situations of individual customers. “Every contact with a customer is an opportunity to strengthen the…
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New market and regulatory forces are having a major impact on the UK debt collections sector. The industry is going through a transitionary phase and as a result, businesses are having to shift their operational focus and adapt their business models. One of the biggest changes has been in the nature of the regulatory environment.…
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MortgageGym.com, the world’s only regulated mortgage robo-adviser, will be launched in the UK in the coming months. The service will allow UK homebuyers to complete their mortgage application online in 15 minutes through a free, online portal combining robo- and live-broker advice. Mortgage Gym empowers brokers to acquire customers independently, operate a paperless business and…
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Equifax, has launched a bespoke Document Verifier solution to provide faster identity authentication for financial product applications using facial recognition. The solution can verify whether an applicant is genuine in a matter of seconds by comparing a live image of the applicant with a photograph of their passport or driving licence, both taken on a…
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