38% of consumers believe they get best deals through comparison sites

31st January 2017 Consumer Collections |

Latest research from Equifax has discovered that 38% of people, in the UK, believe they always get the best deals through a comparison website. The online survey, conducted by YouGov also found that 70% of people use a comparison website when choosing a financial product. The Competition and Markets Authority (CMA) has recently launched a…

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LSB appoints new Chair

31st January 2017 Consumer Collections |

Chris Pond has been appointed the new Chair of the The Lending Standards Board (LSB). Pond will take over as Chair of the LSB at the end of March. He succeeds Lord Hunt of Wirral who has completed 6 years as LSB Chairman, recently overseeing the move from the Lending Code to the outcome-focused Standards…

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31% of personal loans could be used to consolidate debts

31st January 2017 Consumer Collections |

New research from Sainsbury’s Bank Loans has revealed that more than 180,000 people across the UK could take out a personal loans for debt consolidation in the first three months of 2017, worth more than £2 billion. This figure equals an estimated 31% of all personal loans taken out in the first three months of the new year.…

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Deutsche Bank fined £163 million by FCA for AML controls failings

31st January 2017 Consumer Collections |

The Financial Conduct Authority (FCA) has today fined Deutsche Bank AG  £163,076,224 for failing to maintain an adequate anti-money laundering (AML) control framework during the period between 1 January 2012 and 31 December 2015.  This is the largest financial penalty for AML controls failings ever imposed by the FCA, or its predecessor the Financial Services…

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Mortgage lending increases by 12% in 2016

27th January 2017 Consumer Collections |

The Council of Mortgage Lenders (CML) estimates that gross mortgage lending reached £20.4 billion in December. This is 4% lower than November (£21.2 billion), and 4% higher than December 2015 (£19.7 billion). This brings the estimated total for the year to £246 billion, a 12% increase on 2015’s £220 billion and the highest annual gross…

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Consumer borrowing increases in December

25th January 2017 Consumer Collections |

The British Bankers’ Association (BBA) has releases it’s latest figures indicating a growth in consumer borrowing during December, but there are signs that demand may soften in 2017 as consumers and businesses anticipate higher interest rates. Gross mortgage borrowing totalled £12.6bn, up 3.6% from December 2015; while net mortgage borrowing grew by 2.5% compared to December…

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Twino announces consumer loans funding landmark

25th January 2017 Consumer Collections |

Peer-to-Peer lender Twino has announced that it has funded €100million of consumer loans across nine European markets. The platform has seen investment from more than 6,300 active investors from over 30 different countries, with 26% from Germany, 12% from the UK and 11% from the EE and Latvia. Twino has seen a significant uptick in UK investors…

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Majority of Brits have not heard of Open Banking initiative

25th January 2017 Consumer Collections |

Research from Equifax has revealed that 90% of Brits have not heard of the Open Banking initiative, with 45% of respondents then going on to say that they are not likely to use Open Banking when it becomes available. When asked about sharing personal data through Open Banking, 60% said they would not consent to…

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Masthaven appoints two new Underwriting Manager

24th January 2017 Consumer Collections |

Masthaven has announced it has appointed two new underwriting managers to join its first and second charge mortgage teams Daniel Miller has been recruited as underwriting manager for the bank’s second charge mortgage team and arrives after holding a similar role within the market at Prestige Finance. Jason Finch has been appointed to Masthaven’s first…

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Aldermore appoints new Chief Information Officer

24th January 2017 Consumer Collections |

Aldermore has announced the appointment of Rebecca Bunyan as Chief Information Officer (CIO). In her new role as CIO, Bunyan  is responsible for the Bank’s technical infrastructure, IT operational excellence and superior delivery capability. Prior to joining Aldermore, Bunyan held a Group Operating Officer role within the insurtech industry and was accountable for software development and…

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Report reveals impact of mental health problems on financial capability

24th January 2017 Consumer Collections |

Banks and financial institutions must change the way they operate to give customers with mental health problems equal access to good customer service, a leading mental health think tank has urged. New research fully demonstrates for the first time how financial capability – people’s ability to manage everyday financial tasks like paying bills or budgeting –…

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HSBC to provide £4 million redress for debt collection practices

20th January 2017 Consumer Collections |

HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial Conduct Authority (FCA) has announced today.  Both HFC and JLFS are now part of HSBC Bank…

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January 2017: Money Statistics

18th January 2017 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for January 2017: Personal debt in the UK People in the UK owed £1.512 trillion at the end of November 2016. This is up from £1.460 trillion at the end of November 2015 – an extra £1017.04 per UK adult. Based on November 2016 trends,…

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