Credit, Collections & Insolvency News
Branch staff at banks, building societies and Post Offices worked with the police to stop £45.3 million of fraud through the Banking Protocol rapid scam response last year, bringing the total amount of fraud prevented to £142 million since the beginning of the scheme, according to the latest figures from UK Finance. Launched in 2016, the Banking Protocol is a UK-wide scheme, developed in…
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A specialist police unit funded by the banking and finance industry prevented almost £20 million of fraud and arrested over 100 suspected criminals in 2020, including several involved in scams exploiting the Covid-19 pandemic. The Dedicated Card and Payment Crime Unit (DCPCU) targets the organised criminal gangs responsible for fraud and is made up of…
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Fraud prevention service, Cifas is urging retailers to better protect their customer’s information as designers and fashion chains look to attract new customers during London Fashion Week. The move comes as the latest data from the National Fraud Database reveals that facility takeover fraud in the retail sector rose by an enormous 195% in 2020.…
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High street banks could be forced to reimburse all scam victims under rules proposed by the Payment Systems Regulator (PSR). The new regulations would also see banks forced to publish figures showing how often they pay back blameless fraud victims. The PSR has launched two calls for views exploring greater protections for everyone using payment…
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RegTech company, TruNarrative has announced a new partnership with TrustID, to integrate their expert document review service into the TruNarrative platform. TruNarrative delivers financial crime detection, customer onboarding and transaction monitoring to Banks, Financial services, e-commerce businesses and gambling operators. Andy Pearson Head of Data Partnerships, TruNarrative said “TrustID is an important partnership, they bring…
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Two-thirds of consumers still don’t trust online banking, despite branch closures forcing many to go digital according to new research by SmartSearch. The research has found that since January 2015, banks and building societies have closed 3,770 branches in the UK leading to a seismic shift towards online banking. Yet, two thirds (66%) of the population do not trust…
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Credit Connect has published its second annual Credit & Collections Technology company power list for 2020. The power listed is a round-up of the most prominent innovating companies within credit and collections technology. Within the list, Credit Connect has identified the top 20 ‘Premier’ innovators highlighting the achievements and successes of the top-performing companies. The…
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Statistics from, fraud prevention specialist, Cifas have revealed an increase in the number of victims of facility takeover in the telecommunications and retail sector. Cases recorded to the National Fraud Database for facility takeover, where an existing facility such as a retail account or phone contract is hijacked by a fraudster for their benefit, increased…
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A recent financial survey by KIS Finance has revealed that 43.2% of consumers anticipate having to take out some kind of credit facility before the end of this year. The company says that Christmas is already an expensive time of year and scammers know that many people struggle financially and turn to borrowing to get them through. With…
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UK Finance has extended the Authorised Push Payment (APP) C for a further six months until 30th June next year. A group of seven signatories has agreed to extend the code which compensates eligible victims of APP scams where the customer, sending and recipient banks have met the standards expected of them . The Code,…
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New data from Barclays released today reveals that there has been a 20 per cent surge in business scams in the past five months, with thousands of SMEs across the UK falling victim to highly sophisticated and targeted scam tactics. The bank is issuing a warning to businesses across the UK to remain vigilant as…
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New Money and Mental Health research has shown that consumers experiencing common symptoms of mental health problems — such as impaired decision-making and reduced concentration — can make it much harder for people to identify and avoid online scams. As a result, people with mental health problems are significantly more likely to have lost money…
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As consumers prepare for one of the biggest shopping days of the year, Cifas, the UK’s leading fraud prevention service, is warning shoppers of the dangers of online fraud. With a large proportion of the UK still in lockdown, online sales are expected to soar this Black Friday as shoppers look for bargains on the…
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