Only 43% of consumers start new decade with finances in good shape

3rd January 2020 Consumer Collections |

According to new research by GoCompare, only 43% of consumers will start the new decade with their finances in good shape. Younger adults are the least optimistic about their finances.  Just 29% of 18 to 24-year olds and 26% of 25 to 34-year olds feel they are in good order.  In stark contrast, over half…

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Credit Connect to host collections technology webinar

2nd January 2020 Consumer Collections |

Credit Connect Media will host its first free live webinar in February. The webinar titled “How to accelerate effective collections with digital transformation” will be the first of a series of webinars looking at the latest thematic innovations enhancing collections strategy. The first partner for the webinar will be Lightico, winner of the Contact Centre…

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Amigo founder returns to drive lender’s turnaround

11th December 2019 Consumer Collections |

Amigo has announced a number of changes to the board including the appointment of new non-executive Directors, the Chairman of the Board and the Chair of the Remuneration Committee standing down through an orderly process and the resignation of the CEO. The Richmond Group Ltd has notified the Company of its intention to exercise its…

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Provident appoints new CFO

10th December 2019 Consumer Collections |

Provident Financial has announced the appointment of Neeraj Kapur as Chief Finance Officer (CFO). Kapur will join the board and start as Chief Finance Officer on 1st April 2020. Kapur is currently Group Chief Financial Officer at Secure Trust Bank plc. He has a strong retail banking background, including consumer finance and savings products expertise.…

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High-cost short term lender Piggybank enters administration

10th December 2019 Consumer Collections |

DJS (UK) trading as PiggyBank has entered administration. The company provided high-cost short term (payday) lending services to the UK consumer market. The company is thought to have had around 45,000 customers and was seen as one of the UK’s top 10 largest payday lenders. Shane Biddlecombe and Gordon Johnston of HJS have been appointed…

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High-cost short term lender placed into administration

2nd December 2019 Consumer Collections |

The Financial Conduct Authority (FCA) has confirmed that Active Securities trading as 247 Moneybox, have been placed into administration. Active Securities a high-cost short term lender (payday lender). In a statement that appears on the website, the company said that all existing loan agreements remain in place and will not be affected by the proposed…

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Money Statistics: November 2019

28th November 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for November 2019: Personal debt in the UK People in the UK owed £1,661 billion at the end of September 2019. This is up from £1,612 billion at the end of September 2018, an extra £930 per UK adult over the year. The average total…

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FCA tells Amigo to explain risks in guarantor review

28th November 2019 Consumer Collections |

The Financial Conduct Authority (FCA) has told guarantor lender, Amigo to explain more carefully the risks that people are taking on when they agree to guarantee a loan for a family member or friend. The FCA was concerned that guarantors were not always made fully aware of their obligations, nor of the likelihood that they…

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Credit & Collections Technology Top 20 Company Power List launches

22nd November 2019 Arrears and Recoveries |

Credit Connect has announced its inaugural Credit & Collections Technology company power list for 2019. The power list is the first edition of what will be an annual round-up of the most prominent innovating companies within credit and collections technology. Within the list, Credit Connect has identified the top 20 ‘Premier’ innovators highlighting the achievements…

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One in five consumers don’t know difference between personal and payday loans

19th November 2019 Consumer Collections |

New research by comparethemarket.com has found that one in five UK adults do not know the difference between a personal loan and payday loan. Comparethemarket.com says that payday loans have come under intense criticism for charging very high-interest rates, often with a representative APR of 1,266%, and many lenders have closed down. By contrast, personal…

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Provident announces latest results

8th November 2019 Consumer Collections |

Credit provider, Provident Financial said it has >continued to deliver results in line with its internal plans during the third quarter. Publishing its latest trading results, the firm says all three of its divisions are producing good business volumes and a stable impairment performance. However, it also says it is continuing to cut headcount at…

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Money Statistics: October 2019

29th October 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for October 2019: Personal debt in the UK People in the UK owed £1,650 billion at the end of August 2019. This is up from £1,604 billion at the end of August 2018, an extra £876 per UK adult over the year. The average total…

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High-cost short term lender to exit UK market

25th October 2019 Consumer Collections |

CashEuroNet UK’s owner Enova has announced that the UK arm of its business is to close. High-cost short term lender, CashEuroNet brands include QuickQuid and On Stride – a provider of longer-term, larger loans and previously known as Pounds to Pocket. Enova Chief Executive David Fisher said “Over the past several months, we worked with…

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