2026 Credit & Collections Technology Awards shortlist announced

Credit Connect has announced the shortlist of companies and partnerships for this year’s ninth annual Credit & Collections Technology Awards. The finalists for this year’s awards consist of 112 entrants (whittled down from nearly 130 entries) from over 60 companies on the shortlist. There are also 20 partner entries in the running to win across…

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Help to Save scheme take-up remains low with millions still missing out

17th September 2026 Consumer Lending | #housing

New statistics published by HMRC today show 293,000 people currently have an open account with the Government’s Help to Save scheme. Due to a widening of eligibility to all working Universal Credit claimants, the number of people opening accounts has risen by around 53% year on year. While this is a welcome rise, up to…

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Four in five say paying off debts is important before retiring

17th September 2026 Consumer Lending | #retirement

New research from Standard Life has found that among those aged 55-70 with a defined contribution pension found 90% of those yet to retire want to have their finances as simple and straightforward as possible before retiring, whilst over half of all those aged 55-70 with a DC pension (54%) view retirement as an opportunity to…

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Nationwide appoints Head of Intermediary Sales

16th September 2026 Appointments | #appointments

Nationwide has appointed Richard Walker as its Head of Intermediary Sales. Walker will lead Nationwide’s intermediary sales teams, shaping its engagement with intermediaries and working closely with brokers. He will also lead new-build sales activity across Nationwide. Walker will report to Nationwide’s Director of Mortgage Intermediaries and Partnerships, Damian Thompson. Walker joined Virgin Money in…

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UK shows signs of fraud resilience as Europe sees losses increase by 21%

16th September 2026 Consumer Lending | #fraud

New analysis by Fico has shown that the UK financial services sector is making good strides in preventing fraud, as card fraud losses rose by just 2% year-on-year. This is in stark contrast to many European countries, including Norway, Sweden, Poland, Hungary and Greece, where fraud losses have jumped by 15% or more year-on-year. Across…

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NatWest Group appoints MD, Customer Experience & Engagement

14th September 2026 Appointments | #appointments

NatWest Group has announced the appointment of Harsh Agarwal as Managing Director (MD) , Customer Experience & Engagement. He joins the Retail Banking leadership team as the bank continues to pursue its growth ambitions. Within Retail Banking, Customer Experience & Engagement brings together propositions, segment strategy and digital experience capabilities. Harsh will lead the function…

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Finclusion and Haboo Money announce partnership

14th September 2026 Company News |

Haboo Money, the adaptive engagement layer for consumer credit, has announced a partnership with motor finance lender Finclusion. The partnership introduces a more flexible digital repayment experience for Finclusion customers, designed around how people are actually paid rather than around a fixed monthly date. At a time of increasing financial volatility, traditional lending systems can…

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Consumer spending hits 13-month high

9th September 2026 Consumer Lending | #consumer spending

Consumer spending reached a 13-month high in August, driven by a resurgence in entertainment and travel, according to analysis by Barclays. Card spending grew by 2.1 % year-on-year in August, building on July’s 2.0 % increase, but remaining below the latest CPIH inflation rate of 3.1 %. Both essential and non-essential spending increased 2.1 %,…

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Low-deposit mortgages hit highest share in 18 years

9th September 2026 Consumer Lending | #mortgages

Latest Mortgage Lenders and Administrators Statistics for Quarter 2 data from the Bank of England, have shown that low-deposit mortgages hit their highest share in 18 years. The data also showed that the value of outstanding mortgage balances with arrears decreased by 1.9% from the previous quarter to £19.7 billion, the lowest since 2023 Q3,…

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Companies House joins Cifas’ national fraud database

9th September 2026 Consumer Lending | #fraud

Fraud prevention service, Cifas, has announced that Companies House is joining the National Fraud Database (NFD) membership. Identity fraud continues to be the most prevalent fraud type recorded to the NFD, accounting for 59% of all cases during the first half of 2026. With criminals increasingly using false or stolen identities, Companies House’s participation in…

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Major lenders reprice as mortgage rate rises loom

7th September 2026 Consumer Lending | #mortgage rates

Major lenders have raised mortgage rates to catch up with recent rises in swap rates, according to the latest Moneyfactscompare.co.uk analysis. Over the coming days, more lenders are expected to review mortgage rates in response to higher swap rates, with HSBC and NatWest so far the biggest banks to increase rates since the start of…

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Four in ten parents delaying saving for their children

3rd September 2026 Consumer Lending | #savings

Almost four in ten parents with children under 18 have no Junior ISA (JISA) open for their children, Scottish Friendly has found. The mutual’s latest Family Finance Tracker research has found that 38 per cent of parents with children under 18 have no JISA in place for any of their children, with everyday pressures and a lack…

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Mortgage borrowing and approvals fall

Latest Bank of England data shows mortgage approvals fell to 56,100 in July, down from 58,215 in June and below the six-month average of 60,800, as higher borrowing costs weighed on housing demand. The figure was below the average of around 60,800 over the previous six months. Approvals for remortgaging increased to 34,500 from 34,100,…

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