Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments. Following engagement with the Financial Conduct Authority (FCA), Lloyds acknowledged that when customers fell into arrears, they did not always do enough to understand customers’ circumstances to be confident…
Read moreThe Financial Conduct Authority (FCA) has published proposals to extend the Senior Managers and Certification Regime (SM&CR) to almost all regulated firms. The new regime will essentially replace the Approved Persons Regime. The aim of the new regime is to reduce harm to consumers and strengthen market integrity by making individuals more accountable for their…
Read moreThe number of complaints about motor finance products has grown in the second quarter of this year, according to the Motor Ombudsman.The Motor Ombudsman, the automotive dispute resolution provider, has reported a 13% increase in the level of contacts handled by its team of legally-trained adjudicators in the second quarter of 2017 compared to the first three…
Read moreThe board directors of the BCCA and the Consumer Finance Association have released a joint statement announcing their intentions to merge both associations. The statement read “The short-term lending sector has changed radically over the last few years in areas such as regulation and lending culture. It is time for a change in sector representation.…
Read moreProvident Financial has announced its Interim results for the six months ended 30 June 2017. Here is an overview of the group highlights from the report: Dividend maintained recognising the group’s medium-term growth opportunities First-half adjusted profit before tax reduced by 22.6% to £115.3m (2016: £148.9m) and adjusted basic earnings per share down by 22.6% to 60.3p…
Read moreAn interest rate rise of just 0.5% would cost households an extra £3.4 billion in interest payments in just the first year according to analysis by Moore Stephens. Bank of England data shows UK households are currently paying £39.2 billion in interest payments on debt that is likely to be affected immediately by an interest rate…
Read moreGatehouse Bank has announced two new senior appointments. Tim Blease is joining Gatehouse as Chief Operating Officer and Sharron Harvey is joining as Executive Vice President, Head of Human Resources. Blease will be contributing to Gatehouse’s new strategy including its move into retail mortgages. His previous roles include New Business Strategy and Innovation Director at…
Read moreCredit Scoring specialist Aire has announced the closing of a $5million funding round, led by Sunstone Capital alongside White Star. In conjunction with closing the latest round of funding, Aire today also announces two new high-profile partnerships across different sub-sectors of consumer credit: Aire is embarking on projects with the pioneering financial services company Zopa…
Read moreTSB is set to introduce iris recognition to its mobile banking app – the first bank in Europe to commit to provide the technology – as the Bank’s high-tech transformation gathers pace. Customers with a Samsung Galaxy S8 or S8+ smartphone will be able, from September 2017, to unlock their TSB mobile banking app using…
Read moreUK Finance estimates that gross mortgage lending reached £22.1 billion in June. This is 9% higher than May’s lending total of £20.3 billion, and 3% higher than the £21.5 billion lent in June last year. Gross mortgage lending for the second quarter of 2017 was therefore an estimated £60.3 billion. This is a 3% increase on the…
Read moreThe government has announced that card charges will be consigned to history, after Ministers act to end these unfair fees for millions of people across the country.rules that will mean card-charging in Britain – where people can be charged 20% extra for purchases like a flight just for paying with a credit card – will come to…
Read moreConsumers will have greater control over their bank data and financial decisions thanks to new laws coming into force in January. The government is bringing in a new regulatory regime for innovative FinTech firms which will transform the way people engage with their finances and make it possible to manage all of their finances at the…
Read moreThere is a market failure in the provision of credit for financially vulnerable people who have to borrow to meet their essential costs, according to a major new report – ‘The high cost of credit’ – by StepChange Debt Charity. Over one million people in the UK are using high-cost credit to cover their everyday…
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