Wonga appoints new CFO

20th January 2017 Consumer Collections |

Wonga Group hired Joanna Baker as its new group Chief Financial Officer (CFO). Baker will join the short-term lender in April from Worldpay. Prior to joining Worldpay, Baker spend over a decade at Barclaycard and Barclays, where she was CFO of Barclaycard’s Global Business Solutions as well as head of strategy and planning at Barclays Corporate.…

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HSBC to provide £4 million redress for debt collection practices

20th January 2017 Consumer Collections |

HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial Conduct Authority (FCA) has announced today.  Both HFC and JLFS are now part of HSBC Bank…

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£13.2 billion spent online during Black Friday and Cyber Monday

18th January 2017 Consumer Collections |

The UK Card Association has it’s latest statistics from November 2016. The key findings include: Payment card spending grew by 1 per cent in November to reach £56.0 billion, driven by a £476 million rise in debit card spending. £13.2 billion was spent online during the month including Black Friday and Cyber Monday – the…

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January 2017: Money Statistics

18th January 2017 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for January 2017: Personal debt in the UK People in the UK owed £1.512 trillion at the end of November 2016. This is up from £1.460 trillion at the end of November 2015 – an extra £1017.04 per UK adult. Based on November 2016 trends,…

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Britons owe more but pay less in interest

18th January 2017 Consumer Collections |

The Money Charity has released it’s latest monthly statistics with it’s research revealing that each Briton is spending, on average, £1001 a year on debt interest repayments, 3.79% of average earnings. That is more than £50 billion at an annual rate – the lowest figure seen since 2003. Debt might have grown to a record 12…

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Bank of Mum and Dad solves personal financial crisis

18th January 2017 Consumer Collections |

The bank of mum and dad are still the first port of call for people when they hit financial crisis, according to a report by Christians Against Poverty The Charity asked 1,200 of their debt clients where they went for credit when they found themselves short. The results show friends and family as the top…

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Creditfix reveals postcodes with the highest percentage of people living in debt

18th January 2017 Consumer Collections |

Creditfix, has revealed the top 20 postcodes with the highest percentage of people living in debt and currently undertaking an IVA/PTD. Individuals living in Motherwell, Kilmarnock and Glasgow top the list, closely followed by South East London and Plymouth.According to new nationwide data from Creditfix, the top 20 postcode areas across England, Scotland, Wales and…

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Vanquis reveals 9% customer growth

18th January 2017 Consumer Collections |

As part of Provident Financial Group results, the Vanquis Bank division has revealed a 9% rise in customer growth. Here is an overview of the Group’s results on trading for the financial year ended 31 December 2016, ahead of its preliminary results for the year which will be announced on 28 February 2017. Vanquis Bank: delivered fourth…

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Over 6 million have been a victim of financial fraud

17th January 2017 Consumer Collections |

Over a third (34%) of Brits are worried about falling victim to fraud, according to new research.  The poll* also found that 12% of UK adults (5.9 million people) have already been a victim of a financial fraud, while one in ten said that at least one of their online accounts has been hacked. The…

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25% of card payments are contactless

16th January 2017 Consumer Collections |

A quarter of all card transactions are now made via contactless, new figures from The UK Cards Association show. 325 million purchases were made using contactless debit and credit cards in November 2016, accounting for 25 per cent of all card payments in the month. The rise in contactless payments led to a record £2.9 billion…

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Bank of England’s latest Credit Conditions survey

16th January 2017 Consumer Collections |

The Bank of England has released it’s latest Credit Conditions results. This quarterly survey of bank and building society lenders is an input to this work.  Lenders are asked about the past three months and the coming three months.  The survey covers secured and unsecured lending to households; and lending to non-financial corporations, small businesses, and…

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Consumer new car finance increases by 7% in November

13th January 2017 Consumer Collections |

New figures released today by the Finance & Leasing Association (FLA) show that new business in the point of sale (POS) consumer new car finance market grew 13% by value and 7% by volume in November, compared with the same month in 2015. The percentage of private new car sales financed by FLA members through…

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Consumer finance increases by 9% in November

13th January 2017 Consumer Collections |

New figures released today by the Finance & Leasing Association (FLA) show growth of 9% in consumer finance new business in November, compared with the same month in 2015. Credit card and personal loan new business together grew by 10% compared with November 2015, while retail store and online credit new business increased by 3%…

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