Credit, Collections & Insolvency News
The Payment Systems Regulator (PSR) has fined Bank of Ireland UK for failing to implement Confirmation of Payee (CoP) by the required deadline. The Payment Systems Regulator (PSR) has fined Bank of Ireland UK £3.7m for failing to implement a crucial fraud protection service on time. The bank missed the deadline by 14 months, leaving…
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72% of consumers abandon their baskets after being declined for credit at checkout, despite over half saying they would look for an alternative finance option. The results, from independent research commissioned by Payl8r, with the figures suggesting that single-lender checkout structures may be contributing to avoidable conversion loss. Payl8r says that the research reveals ‘false…
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New research from FIS suggests that digital currencies, such as cryptocurrencies and stablecoins, are firmly on the radar of younger consumers, but with limited understanding and concerns around transparency, continue to hold back wider adoption across the UK. While the FCA recently confirmed that stablecoin payments are a 2026 priority, the data shows a clear…
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Today (Tuesday 17th February) marks twenty years since Chip & PIN fully replaced signatures for in-store card purchases. Since then, the way we pay and the way criminals attempt to commit fraud, has significantly changed. Alongside more than 25 million additional cards now in circulation compared with two decades ago, two major shifts have transformed…
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New research from American Express has found that nearly a third (29%) of adults either plan to, or will consider using, AI assistants and tools when they shop this year, rising to nearly four in ten (37%) for younger consumers aged 18-34. American Express says that for younger consumers, AI is rapidly becoming woven into…
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Household spending in the UK decreased by 0.2% in 2025, marking the first decline since 2020, according to Barclays. Families are cutting back on essentials, including groceries. The figures fell after growing 1.6 per cent in 2024 and 4.1 per cent in 2023. In a year marked by careful and considered budgeting, confidence in household…
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New research from Aegon has revealed that most people value time with loved ones over expensive gifts this Christmas, as the cost-of-living crisis reshapes festive traditions. The survey found that 57% of people say spending time with loved ones matters most, while only 9% prioritise gifts. The average total spend in the UK on Christmas…
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The Payment Systems Regulator (PSR) has outlined changes that will provide businesses with more information on the card payment fees they incur. This follows its market review which found Mastercard and Visa don’t face competition with fees rising and a lack of clarity on how much businesses will have to pay to accept card payments. Card payments…
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The Financial Conduct Authority (FCA) will allow banks to set their own contactless payment limits from 19th March 2026. Currently, the limit stands at £100, raised from £45 five years ago. The FCA aims to enhance fraud prevention by permitting only banks with strong fraud controls to adjust these limits. People could find it easier…
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Consumer payments platform, Zilch has announced that it has secured a payments services licence from the Financial Conduct Authority (FCA). The licensing marks a significant milestone for Zilch, removing the reliance on third-parties and enabling the business to build more payments methods in-house, develop and bring new products to market even faster and innovate quickly…
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Latest data from Barclays shows that consumer card spending declined -1.1 per cent year-on-year in November – the greatest fall recorded since February 2021 (-9.5 per cent), and considerably lower than the latest CPIH inflation rate of 3.8 per cent. Amid ongoing consumer uncertainty, essential spend dropped -2.9 per cent, marking seven consecutive months of…
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A new survey by leading specialist bank Vanquis has revealed that Gen Z shoppers are making nearly double the number of impulse purchases as the average person, fuelled by platforms like TikTok, leaving many with financial regrets. Gen Z spends multiple hours a day on social media, with many relying on it as a source…
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A new report from Lloyds Merchant Services has found that consumers are increasingly looking for payment flexibility. 61% of adopters say they are more likely to shop with a retailer offering Buy Now Pay Later (BNPL), rising to 63% for point-of-sale (POS) finance. Half (50%) are comfortable using BNPL for mid-ticket purchases between £100 and…
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