Consumer spending expected to improve but fiscal policy could limit growth

A forecast from EY ITEM Club expects solid household income growth and a less cautious approach from consumers going forward, to result in 0.8% growth in consumer spending this year, and 2.5% in 2025. While prospects for consumer spending appear relatively positive, they are likely to be tempered by the lagged effect of past monetary…

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Cash payments decline as consumers embrace mobile contactless payments

The total number of cash payments in the UK has decreased as more consumers opt for digital transactions using cards and phone apps like Apple Pay and Google Pay according to latest UK Finance data. The research showed that last year, the UK population made 6 billion cash payments, accounting for only 12% of the…

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FCA confirms access to cash plans as banks close

Banks in the UK will be banned from shutting down too quickly under new rules aimed at helping people access cash. The Financial Conduct Authority (FCA) has introduced a policy that requires banks to provide alternatives for customers affected by branch closures. While the changes cannot prevent the closure of bank branches, they will ensure…

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Outstanding balances on credit cards increase by 8.3%

Latest UK Finance card spending data for April 2024 has shown that outstanding balances on credit card accounts have grown by 8.3 per cent over the twelve months to April and 49.4 per cent of outstanding balances incurred interest compared to 49.6 per cent in April 2023. There were 374.6 million credit card transactions in…

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Regulators call for information on big tech and digital wallets 

The Payments Systems Regulator (PSR) and the Financial Conduct Authority (FCA) are scrutinising the benefits and potential risks of digital wallets as analysis suggests that over half of adults may be using services like Apple Pay, Google Pay, and PayPal. As well as looking at the advantages digital wallets offer consumers, the regulators will also…

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Majority of banks silent on bank reimbursement fraud claim

15th July 2024 Consumer Lending | #APP fraud

A quarter of fraud victims may end up getting no refund at all despite new rules designed to force banks to reimburse money lost in bank transfer scams, according to new research from personal finance site Finder. The new rules, which come into force on 7th October, apply to authorised push payment (APP) fraud – when a…

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Fraudulent banking transactions forecasted to rise 111% over the 5 years

8th July 2024 Consumer Lending | #fraud

A new study from Juniper Research has found that the number of fraudulent banking and money transfer transactions in the UK will increase by 111% over the next five years. The figures indicate that fraud will increase from £4.2 million in 2024, to £8.8 million in 2029 with fraudulent transactions totalling £38 million over the next…

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Consumers opting for experiences over items

28th June 2024 Consumer Lending | #spending

Consumers are opting to spend more on experiences, with a poll from Barclays suggesting that consumers are increasingly choosing experiences over purchases. The spend data shows that consumers are predicted to spend a total of £178 billion on these activities between June and September this summer, averaging £3,322 per person (median consumer estimate: £701).  While…

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Payment firms urge PSR to reconsider fraud refund rules

Payment companies are urging the Payment Systems Regulator (PSR) to delay or rethink fraud refund rules that are due to come into force in October, saying few firms are ready to implement them. The rules will force banks and other payment firms to refund victims of authorised push payment (APP) fraud up to a limit…

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Contactless payment transactions to hit $15.7 trillion globally by 2029

25th June 2024 Consumer Lending |

A new study by Juniper Research has found the value of contactless payment transactions will grow by 113% over the next five years, from $7.4 trillion in 2024. The new research, featuring comprehensive market sizing and forecasts for both contactless payments and digital ticketing, found greater contactless payment availability for smaller businesses with Soft POS…

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Increase in ‘experience spending’ coincides with increase in consumer confidence

Consumers invested in staycations and home improvements during the Early May Bank Holiday, with both areas seeing significant uplift when compared to the same bank holiday in 2023 (28th April to 1st May 2023) according to latest Mastercard data. People are choosing to spend their money on experiences, including holidays and eating out. SpendingPulse data shows…

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Card spending growth slows to three-year low

4th June 2024 Consumer Lending | #spending

Consumer spending growth is at its weakest in more than three years, according to a report by Barclays. Despite falling inflation, the report found that higher council tax bills and the rising cost of broadband and mobile phones are eating into household budgets.  The report found that consumer card spending grew just 1.0 per cent…

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Cards schemes not facing effective competition

21st May 2024 Consumer Lending |

A new report by the Payment Systems Regulator (PSR) has found that Mastercard and Visa, the two biggest card schemes, do not face effective competition when dealing with merchants and acquirers. The report found that in respect of core scheme and processing services, there is currently no effective competition to Mastercard and Visa. In some…

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