Credit, Collections & Insolvency News
The UK is increasingly embracing digital payments, with 91% of adults using online, mobile, or telephone banking in 2025, up from 88% in 2024, according to UK Finance’s Payment Markets Report. The analysis shows that mobile banking is the preferred method for 75% of adults. Cards and digital payments continue to dominate consumer spending. Debit…
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Businesses across the UK will benefit from greater transparency over the card fees they pay, after the Payment Systems Regulator (PSR) confirmed new requirements on Mastercard and Visa. The measures follow the PSR’s market review of card scheme and processing fees. Card scheme and processing fees are paid by businesses to accept card payments –…
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The UK’s Open Banking ecosystem has reached two landmark milestones, with more than one billion Open Banking payments and 100 billion API calls now recorded across the CMA9 banks since the launch of Open Banking more than eight years ago. A defining moment in the evolution of Open Banking in the UK, these milestones demonstrate how the initiative has become an integral part of…
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While scrolling online at bedtime has become a nightly routine for many, according to new research from MoneySuperMarket. The research shows that late-night browsing can have costly consequences, with one in five (22%) spending more than £200 in a single late-night shopping session. The research found that bedtime browsing is taking a toll on budgets,…
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Victims of authorised push payment (APP) scams received £243 million in reimbursements from payment companies last year, according to the Payment Systems Regulator. APP scams involve consumers being deceived into sending money to seemingly legitimate parties. In 2024, new rules mandated that payment companies must reimburse victims up to £85,000. The regulator is set to…
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Latest Resolution Foundation analysis has shown that today’s 24-year-olds earn more than any previous cohort since the 1950s. The data shows that their average weekly pay is 12% higher than peers born in the late 1980s. That is positive for many young workers, despite concerns about student debt and job opportunities. There has been widespread…
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The number of consumers returning to the high street continued to fall in May, according to data from the British Retail Consortium (BRC) (This is Money). Data showed a 2.6 per cent decline in footfall in May compared to the same time last year, although this is better than the year-on-year drop of 10.7 per…
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The winners of the 2026 Credit & Collection Industry Awards have been announced following a live in-person event yesterday (Thursday 21st May) at Eastwood Hall, Nottingham. There were 19 winners (three of which were partnership wins) from the awards categories, which were presented by awards compere Eshaan Akbar. The Credit & Collections Industry Awards were…
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The Government has announced new measures on how it intends to modernise payment services regulation and update it to support innovations in money and payments. The measures include improving the regulation of payment services and electronic money by integrating it with the UK’s core regulatory approach for financial services. This will mean establishing a single,…
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The Government has announced a crackdown on unwanted and misleading subscriptions, which will save consumers around £400 million every year. The new rules will make it simpler and far less painful to escape unwanted subscriptions, stop people from being silently rolled onto expensive contracts and ensure that companies are upfront and open when selling subscription…
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UK Finance has launched a new Accessible Cards Code of Practice, designed to help customers with accessibility needs or impaired vision use payment cards in-store and online. The Code means the UK is the first country in the world to have national common accessibility guidelines for flat printed payment cards. The new guidelines cover physical…
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The Payment Systems Regulator (PSR) has set out its work programme for 2026/27 highlighting its focus on tackling high card fees, maintaining world-leading protections against Authorised Push Payment (APP) fraud and supporting innovation and competition across UK payments. This year’s work plan sets out how the regulator will build on recent reforms, take forward further…
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A new analysis of its credit card data for 2025 by global analytics software specialist FICO has found a fundamental shift in market dynamics from traditional cyclical patterns to clearer management of affordability challenges. The year was characterised by consumers struggling to manage existing debt levels, with average balances reaching record highs while payment rates fell. The…
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