Credit, Collections & Insolvency News
Energy regulator Ofgem is assigning a new supplier for 8,400 customers after energy provider Tomato Energy collapsed.
Ofgem intervened to protect supply for all affected, confirming that energy provision and funds, including credit balances, are secured under its ‘supplier of last resort’ safety net.
Tomato Energy was banned from taking on new customers in April after building up debts of £3 million it was also hit with a proposed £1.5 million fine last month for failing to meet financial resilience rules.
The company filed a notice of intent to appoint administrators in October.
Rohan Churm, Director for Financial Resilience and Control at Tomato Energy said: “I want to reassure Tomato Energy customers that they do not need to worry. They will not see any disruption to their energy supply, and any credit domestic customers have on their accounts remains protected under Ofgem’s rules.
“We are working quickly to appoint a new supplier for all existing customers, and they should not switch in the meantime.”
More than a quarter of a million families will receive confirmation this week of their £150 discount on energy bills this winter, as part of the Government’s drive to help families tackle energy affordability. The Prime Minister took the decision last year to expand the Warm Home Discount to a further 2.7 million families, meaning six million households now receive…
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New research by the Personal Finance Research Centre at the University of Bristol, in partnership with Ofgem and StepChange Debt Charity has highlighted the critical role that effective referrals from energy suppliers to free debt advice can play in supporting households with energy debt, and where the energy sector can do more to protect vulnerable…
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Latest data from Ofgem shows that energy suppliers are owed at least £4.43bn in energy debt. It is believed that this figure is likely to be significantly higher, as it only accounts for debt that has been outstanding for more than 91 days. The data from April to June (Quarter 2, 2025) shows that household…
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Energy regulator, Ofgem has announced a new requirement for suppliers to offer at least one lower standing charge tariff to their customers. The regulator has published a consultation on requirements for suppliers to offer a lower standing charge tariffs.. Under the plans, these tariffs would be available to customers in every region of Great Britain…
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More than two million households say they won’t turn on their heating this winter, an increase of a fifth (22%) compared with last year, according to new research from Uswitch. People who live alone are most likely to take drastic action, with one in ten solitary dwellers (10%) avoiding using the heating altogether. While households…
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