Thincats appoint new Chief Development Officer

31st October 2016 Commercial Credit Management |

ThinCats has appointed Damon Walford as its new Chief Development Officer. Walford will work alongside ThinCats CEO John Mould to help grow ThinCats’ existing business and capitalise on new opportunities, with a particular focus on originating loans and widening the platform’s network of sponsors across the UK. He has more than 20 years’ experience working…

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NACFB Chief Executive to stand down

31st October 2016 Commercial Credit Management |

Adam Tyler the Chief Executive of the National Association of Commercial Finance Brokers (NACFB), is to stand down after 11 years. An NACFB statement said “When Tyler arrived, the Association was run from a small office above a Gift Shop in Exeter with one member of staff looking after 400 members and 48 Patrons. Over the…

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Scottish ministers face calls to act over high street alternative lenders

31st October 2016 Consumer Collections |

Scottish Councils could be handed more powers to limit the number of controversial pay day loan shops opening on Scotland’s high streets. The Scottish Government has faced calls to introduce legislation even though there is now a cap of 0.8 per cent APR on the amount pay day loan firms can charge, campaigners have expressed concern…

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6.5 Million households at debt risk

28th October 2016 Consumer Collections |

Over 6.5 million households are in debt, or face the prospect of falling into debt within a month, should they lose their jobs, according to new research from The Equality Trust. Over 40 per cent of non-retired households have too little saved to pay even a month’s worth of household bills, the research finds. A non-retired household in…

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Increase in Personal Insolvencies across the Summer

28th October 2016 Consumer Collections |

The Insolvency has published the latest Insolvency statistics between July & September. The key finding from the statistics was that total individual insolvencies increased for the fifth consecutive quarter, driven primarily by an increase in individual voluntary arrangements. Bankruptcies increased this quarter. It is likely that changes to the bankruptcy application process have affected the…

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Corporate Insolvencies increase in Q3

28th October 2016 Commercial Credit Management |

The Insolvency has published the latest Insolvency statistics between July & September. The key finding from the statistics was that total company insolvencies were slightly higher than the previous quarter and also increased on the year. The trend for the past year has been broadly flat. Andrew Tate, president of insolvency and restructuring trade body…

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One in three customers disengaged with businesses as a result of online billing

28th October 2016 Consumer Collections |

The growing prevalence of online billing is putting businesses and service providers at risk of losing touch with customers according to new research, which reveals that almost one in three consumers have become distant from their bills as a result. The research of a nationally representative sample of 1,000 UK adults by Echo Managed Services, revealed…

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Co-operative Energy agrees £1.8 million payment for customer service failings

28th October 2016 Consumer Collections |

Co-operative Energy has agreed to pay £1.8 million to energy consumers, because it let customers down in its complaints resolution, call handling and billing processes.  £1.6 million of this money has already been paid with the remainder to be paid shortly to those customers not yet compensated. The money that Co-op is unable to return…

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Rise in Personal Insolvency numbers expected

28th October 2016 Consumer Collections |

The number of people going insolvent across England and Wales is expected to increase. Experts have suggested the days of falling personal insolvency levels may be coming to an end as consumers grapple with underlying debt problems. Official figures for the third quarter of this year, which will be released by the Insolvency Service, show the…

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FCA strategy consultation launched

27th October 2016 Consumer Collections |

The Financial Conduct Authority (FCA) has today launched a consultation on its Mission, which is designed to provide a guiding set of principles around the strategic choices the FCA makes. It will inform the FCA’s strategy and day-to-day work over the coming years. The intention of the Mission is to provide clarity over the objectives, the…

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Improving the Financial Health of Low Income Groups

26th October 2016 Consumer Collections |

A new CfRC report calls for an expansion of debt advice and financial support services for low paid workers and private tenants. The research (‘Improving the Financial Health of Low Income Groups’), which was supported by the JPMorgan Chase Foundation, reviewed how low income households are currently being supported to manage their money, save for the…

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Ofgem safety net protects consumers’ cash

26th October 2016 Consumer Collections |

Ofgem has put in place a new safety net to protect consumers in the unlikely event their supplier goes out of business. The existing “supplier of last resort” regime already guarantees that people will continue to receive their energy supply. Following the consultation which began in June, Ofgem has now taken action to protect customers’ credit…

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Aberdeen City Council wrote off £183,000 last year

26th October 2016 Consumer Collections |

Struggling businesses could face earlier intervention after the amount of business rates lost by Aberdeen City Council soared sixfold in the space of two years. Finance convenor Willie Young promised a “more proactive” pursuit of debtors after the local authority was forced to write off almost £183,000 last year. Since 2010, the council has written…

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