One in seven avoid applying for credit due to fear of rejection

New research from Compare the Market suggests that fear of being turned down for credit is preventing millions of people from applying for financial products altogether, as new Buy Now Pay Later (BNPL) affordability checks are introduced across the UK. BNPL providers will be required to carry out affordability and creditworthiness checks before approving credit,…

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Seven in ten parents expect to cover at least half of university costs

New research from Rathbones suggests parents and grandparents are increasingly stepping in to fund higher education costs themselves. The research found that nearly seven in ten (69%) parents expect to cover at least half of the total cost of university, with 15% expecting to pay all or almost all costs themselves, 23% expecting to cover…

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FLA supports Chancellor’s investment ambitions

14th July 2026 Consumer Lending | #FLA

The Finance & Leasing Association (FLA) has said its members stand ready to support the Government’s plans to drive economic growth by providing the specialist finance that enables businesses to obtain equipment, consumers to buy cars and households to invest in their homes. Ahead of the Chancellor’s Mansion House speech, the FLA said delivering sustainable…

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BNPL use has increased by 3,793% in five years

New analysis from debt advice provider PayPlan, has revealed that Buy Now Pay Later (BNPL) usage among its customers across the UK has increased by 3,793% between 2020 and 2025, highlighting the growing role the credit product is playing in household finances. The findings reveal a significant awareness gap when it comes to the new…

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Insolvency Service new technology will cut DRO application time

Thousands of people in financial crisis will get faster access to the help they need, thanks to a £900,000 technology boost to speed up debt relief order (DRO) applications. The new technology will allow debt advisers to send DRO cases directly to the Insolvency Service portal. The move will make the DRO application process more…

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Debt charity welcomes BNPL regulation launch

14th July 2026 Buy Now Pay Later | #BNPL

StepChange Debt Charity has welcomed the long-awaited Buy Now, Pay Later (BNPL) regulation coming into force on Wednesday this week (15th July), which will mean all BNPL products come under FCA regulation and include consumer protections in line with borrowing such as credit cards and personal loans. The charity has laid out what the changes…

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Financial system launches oversight for major technology providers

13th July 2026 Consumer Lending | #technology

The Bank of England (the Bank), the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) will start overseeing the first Critical Third Parties (CTPs) on following designation by HM Treasury (HMT). Critical Third Parties (CTPs) are technology and other service providers whose services underpin the UK financial system. The HMT has announced its…

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DRO reforms have enabled more people to access debt relief

Recent changes to Debt Relief Orders (DROs) have successfully enabled more people in financial difficulty to access debt relief, according to an Insolvency Service review. The review assessed the impact of the 2021 and 2024 reforms, which raised the maximum debt level, increased the asset allowances, and widened access for people with low incomes and low…

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2026 Credit & Collections Industry Awards Review published

Credit Connect has published the annual 2026 Credit & Collections Industry Awards Review. The annual review highlights why the judges decided the winners at this year’s Industry Awards, which were announced in May in York. The review provides background and context for the award results, recognising companies for advancing industry standards and excellence. The review…

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FCA says Consumer Duty is improving the design of financial products

The Financial Conduct Authority (FCA) has set out what financial firms can do to improve how products and services can better meet consumers’ needs. When products are designed with consumers’ needs firmly in mind, they can support good outcomes, helping people make informed choices, get fair value, and receive the support they need over time…

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£243m returned to APP victims

10th July 2026 Consumer Lending | #payment fraud

Victims of authorised push payment (APP) scams received £243 million in reimbursements from payment companies last year, according to the Payment Systems Regulator. APP scams involve consumers being deceived into sending money to seemingly legitimate parties. In 2024, new rules mandated that payment companies must reimburse victims up to £85,000. The regulator is set to…

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Fraudster sentenced after stealing £200,000 using stolen bank details

10th July 2026 Consumer Lending | #fraud

A criminal from Preston has been sentenced at Manchester Crown Court to six years in prison after pleading guilty to a series of fraud offences, including making purchases using stolen cards, gaining unauthorised access to someone’s online account, and intercepting parcels. The sentencing follows an investigation and arrest by a specialist, banking-industry-sponsored police unit, the…

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Four in ten feel ‘mentally exhausted’ by money worries

The rising cost of everyday essentials is taking a growing toll on mental wellbeing, according to new research from cashback shopping app Tuck. Tuck surveyed more than 3,000 consumers and found that 40% of adults feel mentally exhausted by financial worries either every day or several times a week, while nearly one in five (18%)…

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