Energy price cap increases by 0.2% – industry reaction

Energy regulator Ofgem has announced a 0.2% rise of the energy price cap for the period covering January to March 2026. Thd change amounts to a small increase of around 28 pence a month for the average dual fuel household. Year on year when adjusted for inflation the new cap is 2% or £37 lower…

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Building Societies Association appoints new Chair

24th November 2025 Appointments | #appointments

Simon Taylor, Chief Executive of Melton Building Society, has been elected as the new Chair of the Building Societies Association (BSA). Taylor is currently the Deputy Chair of the BSA and succeeds Julie-Ann Haines, Chief Executive of Principality Building Society and will will take up the role from 21st November, 2025 Taylor said “I’m delighted…

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Credit & Collections Technology Awards announces 2025 winners

The winners of the 2025 Credit & Collection Technology Awards have been announced following a live in-person event yesterday (Thursday 20th November) at the Midland Hotel in Manchester. The awards are the flagship event for innovative technological professionals working in credit and collections and the eighth annual event honoured the UK’s technological innovators, celebrating outstanding…

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42% of over-65s are worried about winter energy bills

21st November 2025 Consumer Collections | #energy bills

New Skipton Building Society research has revealed that 42% of over 65s are worried about this coming winter, with the cost of heating and energy bills topping their list of concerns (86 per cent), followed by the overall cost of living (76 per cent) and homes not being warm enough (58 per cent). To shine…

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Paragon Bank appoints Head of Mortgage Operations

21st November 2025 Consumer Lending |

Paragon Bank has announced that it has strengthened its mortgages division with the appointment of Simon Glass as Head of Mortgage Operations. Glass will head up Paragon Bank’s operations team with a focus on delivering good customer outcomes, reporting into Mortgage Lending Director, Lisa Steele. He leads Paragon’s buy-to-let underwriting, completions and customer relationship teams…

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CSA calls for Government to act on inaccurate online advice

21st November 2025 Arrears and Recoveries | #online advice

A new report from the Credit Services Association (CSA), the UK trade association for debt collection and purchase, is calling on the Government and Information Commissioner to turn the tables on online ‘influencers’ who give inaccurate advice to unsuspecting consumers, including those already facing significant problem debt. The new report has found that one of…

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38% of SME loans in October focused on working capital

New data from  Purbeck has shown that 38% of SME loans taken in October were purely for working capital, to sustain cash flow.  This is the highest proportion the business has recorded since the start of 2025. According to the latest Barclays Business Prosperity Index, 55% of SMEs have paused investment plans amid heightened economic…

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Call for Government action on late payments ahead of Budget

UK manufacturing firms are urging the Government to tackle the late payments crisis, as new research from Bibby Financial Services (BFS). According to the research, nearly six in ten (59%) manufacturers report that current measures to reduce late payments, including the Fair Payment Code, don’t go far enough to protect them. The sector remains the…

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Inflation falls slightly – industry reaction

Latest Office for National Statistics (ONS) data has shown that inflation fell slightly in October to  3.6 per cent, from 3.8% in September. Core Inflation came in at 3.4% in the 12 months to October, down from the 3.5% in September and below the 3.7% forecast by the market Commenting on today’s inflation figures for October,…

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Higher prices for essentials are their biggest worry ahead of the Budget

20th November 2025 Consumer Collections | #cost of living

New research from Creditspring has found that half of people (49%) say higher prices for essentials are their biggest worry ahead of the Budget, followed by rising energy bills (47%) and income tax freezes (35%) The research also revealed that the average person has spent hundreds of pounds in the past year on unplanned expenses…

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DCBL appoints Managing Director

20th November 2025 Appointments | #appointments

Debt resolution specialist, DCBL, has appointed Jamie Gibson as its new Managing Director. Gibson joins DCBL from Water Plus, where he played a key role in the creation and operational build of the commercial water retail business serving over 350,000 customers. He rose to the role of Managing Director for corporate customers, focusing on operational efficiency,…

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Wright Hassall becomes part of HCR Law following pre-pack administration

20th November 2025 Consumer Collections |

Following a pre-packaged administration process, well-established Leamington Spa-based Wright Hassall has become part of HCR Law. The debt collection firm QDR Solicitors, which previously formed part of Wright Hassall, has not transferred ownership to HCR Law. Sam Payne, Joint Head, Leamington Spa office, HCR Law, said “We’re delighted to be joined by Wright Hassall. This…

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Opus appoints new Partner

20th November 2025 Appointments |

Opus Restructuring and Insolvency has expanded its national footprint with the launch of a new Southampton office, headed by experienced Insolvency Practitioner Mike Field, who joins the firm as a Partner. With a career spanning nearly 40 years, Field brings extensive experience in business recovery, turnaround, and corporate finance. He has worked with owner-managed businesses…

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