60% of BNPL customers are worried about impact on their credit score

A new survey from UK fintech Pave shows the vast majority of Buy Now Pay Later (BNPL) customers are unclear about the impact of BNPL on their credit scores, leading to the majority of customers to say they were worried about its impact. The research found that 78% of respondents (18-44) who have used Buy…

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Data quality and management helped businesses navigate the pandemic

23rd February 2022 Commercial Credit Management |

New research from Experian has revealed that better data management and data quality helped businesses to navigate the Covid-19 pandemic, bringing them closer to customers. The annual Global Data Management report, which surveyed 905 data practitioners and data-driven business leaders worldwide, found the majority (75%) of businesses who have improved their data quality in the…

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Arrow Ireland appoints Chief Operating Officer and Head of Internal Audit

23rd February 2022 Appointments | #appointments

European investor and alternative asset manager in credit and real estate Arrow Global has announced the appointment of Fiona O’Sullivan, Head of Internal Audit, and Martin Dowdall, Chief Operating Officer, to Dublin-headquartered Mars Capital Finance. Joining Mars Capital’s Irish senior leadership team, O’Sullivan brings over 10 years’ experience as a Chartered Accountant across Practice, External…

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Lockdown doubled risk of mental distress

23rd February 2022 Consumer Collections | #mental health

Adolescents aged 17-19 years old with previous mental health issues were 100% more likely to have suffered further mental distress as a result of the Covid-19 lockdown, according to new research by the University of Roehampton. The study, conducted during the UK’s first national lockdown in response to Covid-19, comprised nearly 1,000 adolescents from the…

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Generation Z under threat from rising bills

Generation Z are far more likely to be living on the edge with only 14% having enough spare cash to be resilient to rising prices compared to 52% of Millennials, 60% of Baby Boomers and 64% of Generation X according to research by HL Savings and Resilience Barometer, produced with Oxford Economics. The research also…

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Cost of insolvencies to Government halved in 2021

22nd February 2022 Business | #insolvencies

The amount paid by the Government to workers because their employers went bust was cut in half last year, according to new analysis by of real estate advisory firm Altus Group. The Insolvency Service paid out £228.28 million last year to people who lost their jobs as a result of administrations, liquidations or other insolvencies.…

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Recovery accelerates as supply chain pressures ease

The number of UK sectors reporting output growth rose in January as supply conditions improved, according to the latest Lloyds Bank UK Recovery Tracker. However, businesses continued to face significant cost inflation, which translated into a record uptick in selling prices among service sector firms. The number of UK sectors monitored by the Tracker reporting…

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Ofgem appoints Yü Energy Retail to take on customers of insolvent energy companies

22nd February 2022 Consumer Collections | #energy

Ofgem has appointed Yü Energy Retail to take on supplying customers from Whoop Energy and Xcel Power. This follows a competitive process run by Ofgem to get the best deal possible for customers. Funds that current and former domestic customers of the suppliers have paid into their accounts will be protected, where they are in…

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CICM creates new credit management benchmark

22nd February 2022 Appointments | #training

A new set of professional standards that defines the unique skills and contribution that credit and debt collection professionals deliver in protecting and growing business and the economy has been launched by the Chartered Institute of Credit Management (CICM). CICM says that the new professional standards will establish a benchmark and help demonstrate the enormous…

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Record number of small businesses opted for closure last year

22nd February 2022 Business | #business closures

Businesses choosing to voluntarily close has reached a new high as the long-term impact of coronavirus restrictions and concerns over imminent tax hikes hits business owners. Research by Price Bailey shows that a record 14,526 businesses in Britain voluntarily appointed liquidators last year, with this marking a 7% increase on the previous record set in…

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17,219 chain store shops closed last year

21st February 2022 Business | #high street closures

Over 10,000 chain store branches disappeared from Great Britain’s retail locations in 2021. In total, 7,160 shops opened, compared to 17,219 closures, a net decline of 10,059, according to PwC research compiled by the Local Data Company (LDC). Although the net change has worsened since 2020, the number of closures per day has remained stable,…

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Lender issues profit warning as CEO steps down

21st February 2022 Alternative Consumer Lending |

Morses Club an established provider of non-standard financial services has announced that pre-tax profits will be up to 30% lower than expected. The company says that its cost base of the Home Consumer Credit (HCC) division has been impacted in recent days by a rapid increase in claim volumes submitted via claims management companies. As…

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Car Finance company sees 15% increase in loan amounts

21st February 2022 Consumer Lending | #car finance

Car finance company, Go Car Credit has reported a 15% increase in average car loan amounts from 2020 to 2021. Reporting a 25% increase in secured agreements in 2021 compared to 2020, it appears vehicle financing continues to see a boost despite the pandemic and semi-conductor shortage. With the average age of those taking out…

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