OVO appoints new CEO of Retail Business

Raman Bhatia, Chief Operating Officer of OVO has been appointed CEO of OVO’s retail business from 1st March 2022. Adrian Letts will be stepping down after three years of leading OVO through the acquisition of SSE Energy Services, the pandemic and the rise of gas prices. Bhatia has led the operations of OVO over the…

Read more

Credit card fraud hit a five-year high

Latest data from the National Fraud Hunter Prevention Service, analysed by Experian, found the detected fraud rate for cards rose by 42% between October and December 2021, when compared to the previous quarter, the highest rate since 2017. Typically, an increase in fraudulent activity is detected over the festive shopping period, but 2021 proved especially…

Read more

High street bank ramps up anti-fraud efforts as it registers under the CRM Code

Virgin Money, the UK’s sixth largest bank, is the latest firm to become fully registered to the Contingent Reimbursement Model Code (the CRM Code) – a voluntary standard overseen by the primary self-regulatory body of the financial services industry, the Lending Standards Board (LSB). The CRM Code sets out protections to prevent, detect and mitigate…

Read more

EY-Parthenon appoints Associate Partner

EY-Parthenon has announced the appointment of Iestyn Matthews as Associate Partner to its turnaround & restructuring strategy practice. Matthews brings over 20 years’ experience and rejoins EY, having previously worked across its business risk and restructuring teams for almost ten years, where he predominantly focused on distressed restructuring and bank advisory work. He joins EY-Parthenon…

Read more

Bank of England considers mortgage affordability rule changes

Rules introduced in 2014 by the Financial Policy Committee (FPC) to restrict the amount mortgage applicants could borrow may be reversed following a review by the Bank of England (BoE). Since 2014, Banks have had a limit on the number of mortgages they can offer where someone is borrowing more than 4.5 times their salary.…

Read more

Money Statistics: February 2022

28th February 2022 Arrears and Recoveries |

Here is an overview of The Money Charity’s latest statistics for February 2022 Personal debt in the UK People in the UK owed £1,765.6 billion at the end of December 2021. The average total debt per household, including mortgages, was £63,528. Per adult this was £33,328, around 108.7% of average earnings. This is up from the revised £33,306…

Read more

More than one in five people borrow money to cover funeral costs

New research from SunLife shows almost 40% of people are not putting enough money aside to pay for their funeral, leaving their families to pick up the £1,800 shortfall. The report also highlights that one in five is also having to borrow to cover that shortfall with the average cost of a funeral is now estimated…

Read more

Students loans repayment terms increased

25th February 2022 Arrears and Recoveries | #student loan

Students in England will have to pay back university loans over 40 years instead of 30 years, the Government has announced. Under the current system, loans are written off after 30 years the change will mean that more students will pay back their loan. The student loan proposals could see the term extended to 40…

Read more

CSA appoints new board member

The Credit Services Association (CSA) has announced that Cabot Credit Management’s General Counsel Sarah Whiteley has been elected as a new board member. Whitely leads the legal, governance and company secretary functions for Cabot Credit Management across the UK and Europe and is a trusted advisor to C-Suite colleagues, stakeholders, the Cabot Holdco and subsidiary…

Read more

TransUnion and CreditLadder agree property rental payments credit report partnership

Global information and insights company TransUnion has announced that it has partnered with CreditLadder, the rent reporting platform, to incorporate UK tenants’ rental payments into their credit information. Rental payment history of those individuals using CreditLadder can now be recorded in their TransUnion credit report, giving finance providers a more holistic view of financial standing…

Read more

400,000 people could be pulled into poverty by benefits cuts in April

25th February 2022 Arrears and Recoveries | #poverty

Joseph Rowntree Foundation (JRF) is warning that a planned real-term cut to benefits in April could pull 400,000 people into poverty. The analysis revealed the consequences of the Government’s decision to uprate benefits by just 3.1% in April, when inflation is forecast to hit 7%. The Foundation says that this represents a real-term cut to…

Read more

Nearly 4m consumers eligible for cold weather payments

25th February 2022 Consumer Collections |

An estimated 4 million people in Britain have so far been eligible for a Cold Weather Payment this winter, according to analysis from comparethemarket.com on data from the Department of Work and Pensions (DWP). Among those 4 million people eligible in total across Britain, 13,000 lived in the six areas where weather stations have been…

Read more

1.9m plan to invest a third of cash on business investment

25th February 2022 Commercial Credit Management |

New research from Nucleus Commercial Finance has found that nearly four in 10 (39%) of SMEs plan on investing over a third (35%) of their cash reserves into their business. The majority (91%) of SMEs have cash reserves, with the average SME holding £39,723 which they have set aside to finance their business for a…

Read more