bank regulation

Bank of England sets out reform of banking rules

16th July 2025 Consumer Lending | #bank regulation

In the first phase of reforms to the Senior Manager Certification Regime (SM&CR), the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) are proposing to streamline the regime to make it more effective and efficient and to drive growth in financial services. As the government consults on legislative changes to the regime – including…

HSBC fined £6.2m for unfair treatment of customers in financial difficulty

24th May 2024 Arrears and Recoveries | #bank regulation

The Financial Conduct Authority (FCA) has fined HSBC and Marks and Spencer Financial Services £6,280,100 for failures in treatment of customers who were in arrears or experiencing financial difficulty.    The investigations found that between June 2017 and October 2018, HSBC failed to properly consider people’s circumstances when they had missed payments. This meant it did…

Banks reprimanded for potentially misleading customers

16th August 2023 Consumer Lending | #bank regulation

NatWest and the Co-Operative Bank have been reprimanded by the competition regulator for potentially misleading customers about the quality of service they were receiving. The Competition and Markets Authority (CMA) found that both banks breached the Retail Banking Order by failing to fully inform customers about how their services and current accounts compared to rivals.…

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bank regulation

Bank of England sets out reform of banking rules

HSBC fined £6.2m for unfair treatment of customers in financial difficulty

Banks reprimanded for potentially misleading customers

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