enerrgy

Energy suppliers ordered to improve treatment of customers in debt

23rd September 2022 Consumer Collections | #enerrgy

Scottish Power and Utilita have been issued a provisional order by Ofgem compelling the energy suppliers to improve how it treats customers in debt. A review conducted by Ofgem into suppliers’ practices found a number of apparent failings around the way it sets debt repayment plans and deals with customers struggling with bills. Provisional Orders…

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enerrgy

Energy suppliers ordered to improve treatment of customers in debt

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