lending and debt management

Lenders encouraged to take a more compassionate approach to debt management

23rd September 2024 Consumer Lending | #lending and debt management

The Chief Executive of the Financial Ombudsman Service (FOS) has urged financial firms to do more to help struggling consumers.  Speaking at the ‘Connected 2024’ conference Abby Thomas, Chief Executive and Chief Ombudsman at FOS said there has been an Increase in debt levels have left some consumers feeling confused, stressed and out of their…

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lending and debt management

Lenders encouraged to take a more compassionate approach to debt management

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