water bill complaints

Water company complaints hit record level

10th September 2025 Consumer Collections | #featured #water bill complaints

New figures released by the Consumer Council for Water (CCW) reveal that complaints escalated to the watchdog by household customers in England and Wales rose for the third year running, up 3% to 8,235 in 2024-25 from 7,977 in 2023-24 – the highest level in nine years. This was despite a more encouraging 8% fall in…

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water bill complaints

Water company complaints hit record level

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