Energy price cap to fall by £122 from July

Energy regulator Ofgem has confirmed the energy price cap will fall by 7% from 1 July to 30 September 2024, compared to the previous quarter. For an average household paying by direct debit for dual fuel, this equates to £1,568, a drop of £122 over a year. The average household paying by prepayment meter for…

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Households bills impacted by smart meter problems

Despite over half of British homes now having a smart meter, new research from Citizens Advice suggests millions of households are being let down by meter problems suppliers are failing to fix. The charity says new rules are needed to ensure energy suppliers identify and fix problems as quickly as possible. Citizens Advice is particularly…

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G3 Vehicle Auctions acquires Cazoo Wholesale

24th May 2024 Consumer Lending |

G3 Vehicle Auctions has announced the acquisition of the Cazoo Wholesale business to create a new G3 Bedford auction facility as part of their ongoing UK expansion plan. G3 have acted swiftly to secure the premises, land and existing experienced remarketing team from Cazoo along with other software assets, to add to their established G3…

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FCA reminds lenders on consumer duty rules

24th May 2024 Consumer Lending | #FCA

Data released from Step Change shows one on four (24%) adults have relied on credit to pay for essentials such as food and household bills  as in the cost of living crisis. RSM UK is reminding banks and other credit agencies of their responsibilities as lenders, in line with Consumer Duty rules.  FCA guidance for credit providers…

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HSBC fined £6.2m for unfair treatment of customers in financial difficulty

The Financial Conduct Authority (FCA) has fined HSBC and Marks and Spencer Financial Services £6,280,100 for failures in treatment of customers who were in arrears or experiencing financial difficulty.     The investigations found that between June 2017 and October 2018, HSBC failed to properly consider people’s circumstances when they had missed payments. This meant it did…

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