Equifax fined by ICO over security breach 

20th September 2018 Consumer Collections |

The Information Commissioner’s Office (ICO) has issued credit reference agency Equifax with a £500,000 fine for failing to protect the personal information of up to 15 million UK citizens during a cyber attack in 2017. The incident, which happened between 13 May and 30 July 2017 in the US, affected 146 million customers globally. The…

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2018 Credit & Collections Technology Award winners announced

17th September 2018 Consumer Collections |

The winners of the second annual  2018 Credit & Collections Technology Awards have been revealed. There were sixteen winners from the eighteen Awards categories which are covered by four main headings of Credit, Collections, Credit & Collections services and Innovation. The awards ceremony was held at Credit Services Association’s (CSA) annual Gala dinner at the…

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Compliance focus leave businesses vulnerable to fraud

7th September 2018 Consumer Collections |

An increased focus on compliance risks detracting businesses from making investments to protect their organisation against fraud, according to new research by TransUnion (formerly Callcredit). The research, part of which forms the Fraud Fortress report, revealed that compliance is the area most commonly expected to drive increased expenditure (64%), potentially at the expense of prevention…

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12.3 million consumers have been victims of online fraud

5th September 2018 Consumer Collections |

One in four (23%) consumers have been victims of fraud when shopping online – with 8% duped more than once, according to the inaugural Shieldpay Fraud Tracker. The cost of online scams is significant. Those which were tricked whilst purchasing an item online lost £608 on average – with one in seven (14%) victims defrauded…

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Identity fraud falls for the first time since 2014

15th August 2018 Consumer Collections |

Fraud prevention service, Cifas has released new figures showing that identity fraud has fallen for the first time since 2014.  Cifas members recorded 84,463 cases in the first six months of the year, a 5% drop compared to the same period in 2017 (89,199).  Despite the reduction, identity fraud still represents over half of all…

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Credit & Collections Technology Awards 2018 finalists revealed

14th August 2018 Consumer Collections |

The finalists for Credit Connect’s second annual Credit & Collections Technology Awards 2018, the UK’s celebration of tech innovators in credit and collections, have been revealed. The Credit & Collections Technology Awards, organised by Credit Connect, brings together credit and collections technology executives to honour the industry’s leading players across 18 categories.  The Technology focused-Awards scheme seeks…

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Risk of fraud attack is still substantially high

20th July 2018 Fraud |

The Office for National Statistics (ONS) has released its latest statistics for crime in England and Wales which indicate that fraud offences remain stable. Josh Gunnell, Head of Fraud & ID Pre-Sales, TransUnion (formerly Callcredit), said “The volume of fraud offences in the past year has remained relatively stable meaning that the risk of becoming a victim of…

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Fraud leaders focus on education and technology to fight fraud

10th July 2018 Commercial Credit Management |

Nearly two thirds (63%) of businesses believe that a malicious data breach by an employee is a significant threat (up from 41% in 2017), according to Callcredit’s 2018 annual fraud report. The study, entitled Building a Fraud Fortress, examines how businesses can protect themselves, their customers and their staff, and finds that fraud leaders are…

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Cyber attack perception risk grows

27th June 2018 Commercial Credit Management |

The proportion of firms citing cyber attack as a key risk has increased for the third consecutive time in the Bank of England’s Systemic Risk Survey. The survey highlights perceived risks to the UK financial system. Although overall confidence in the UK’s system has increased, the number of firms who perceive cyber attack as a risk has increased…

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Hampshire Trust Bank and Jaywing announces risk modelling partnership

25th June 2018 Commercial Credit Management |

Credit risk analytics expert, Jaywing, has announced a new partnership with specialist SME bank Hampshire Trust Bank (HTB). Increasing regulatory demands on small banks via their ICAAP and SREP poses new challenges to firms who need to be able to actively identify, understand and manage all aspects of risk that their organisation faces in the…

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95 arrests in Europe-wide online fraud crackdown

20th June 2018 Fraud |

95 arrests have been made across Europe following a joint law enforcement operation targeting online fraudsters between 4 and 15 June 2018. The suspects arrested during the operation are believed to be responsible for more than 20,000 fraudulent transactions using compromised credit cards, with an estimated value exceeding EUR 8 million (£7 million). The action…

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Cybercrime huge threat to small business

18th June 2018 Commercial Credit Management |

Many firms are unprepared for the impact that disruptions from cybercrime, staff losses and severe weather can cause, according to new research by the Federation of Small Business (FSB). The data, part of wider forthcoming research into how the UK can better use supply chains, shows that only 35% of small businesses and the self-employed…

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UK businesses underestimate the threat of social engineering

12th June 2018 Commercial Credit Management |

Less than a quarter (22%) of businesses believe social engineering will be a major threat in the next two to three years, despite the fact that 42% of fraud prevention managers are frequently experiencing phishing attacks, according to research by Callcredit Information Group. The research highlights the anomaly between the growing risk which social engineering…

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