Credit, Collections & Insolvency News
Support services provider MorganAsh has announced that it has appointed customer experience (CX) and customer vulnerability specialist James Edmonds as a Consumer Duty consultant. Edmonds will be working closely with the senior team at MorganAsh to support the company’s customer vulnerability proposition, and to help more firms across different financial sectors to implement MARS –…
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TLT has hired leading debt finance lawyer Roy Grist as a Partner in its national banking team, further strengthening the service it offers clients in this practice area. Grist joins TLT from Squire Patton Boggs, where he led the firm’s banking and finance team in Birmingham for ten years. A nationally recognised banking lawyer, Grist…
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Business outsourcing provider Sigma Connected has announced the appointment of Jamie O’Brien into the newly-created position of Director of Telecoms. In his new sector specialist role, the operational telecoms expert will lead the development of the firm’s new and existing telecoms client portfolio as part of its core growth strategy. Reporting to chief commercial officer…
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Debt purchase and resolution firm Perch Group has announced it has appointed Michelle Hutchinson into the newly created role of Head of Customer Experience & First Line Control. Hutchinson brings 17 years’ experience in debt purchase and collections across a wide range of areas including most recently as FCA-certified Customer Journey Manager specialising in vulnerable…
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Telrock Systems has announced that it has appointed collections software and domain expert Andrew Pritchard to their leadership team to support the company’s rapid growth and expansion. As Chief Strategy Officer, reporting to Telrock Systems Chief Executive Officer, Pritchard will fulfill a new role designed to optimise company growth and success across all aspects of…
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Data driven technology company Connected Data has announced the appointment of Richard Mason, who has joined the team as Customer Success Manager. Mason brings with him 30 years of working in the regulated banking and data industry for FTSE 100 businesses. Focused on the effective use of data and analytics, his knowledge and experience have help him deliver…
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StepChange has announced the appointment of Martin Clift as its new Chief Operating Officer. Clift, who will take up the role at the beginning of September, previously worked at Barclays for 37 years, during which time he specialised in large scale Distribution, Operations Leadership and Strategic Transformation. He was most recently Head of Intermediary Services…
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Money Advice Liaison Group (MALG), the UK membership organisation has appointed Vikki Brownridge to its board of directors. Brownridgei took up the role of CEO of StepChange Debt Charity, where she has worked since 2005, in May 2023. Prior to this she held several senior leadership positions including Head of Debt Advice where she was…
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Collections and revenues consultant business, Arum has announced it has appointed Matt Trueman as Managing Director. Trueman joins Arum with over two decades of experience in the financial services industry, bringing with him a wealth of knowledge across credit and collections, technology deployment and business transformation. Prior to joining Arum, he held key leadership roles…
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Financial software solutions provider, Aryza has announced it has made three appointments. Elliott Green assumes the role of Head of UK, Legal & Insolvency, taking on full responsibility for the division’s UK profit and loss management. Green will spearhead Aryza’s growth strategy in the UK market. Andrea Varga is appointed as Head of Revenue, Legal…
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StepChange Debt Charity has announced it has appointed Lesley Titcomb CBE to its new Chair of the Board of Trustees, taking over from John Griffith-Jones who leaves the charity after more than five years in post. Over the past few months, the charity has run a competitive recruitment process with substantial external interest in the…
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Compliance and digital transformation solutions company, Business Systems has announced the appointment of Mike Wardell as the company’s new Chief Executive (CEO). Wardell joins Business Systems from Giacom, where he served as CEO and led the transformation of the business into a cloud marketplace. Talking about his role as CEO, Mike Wardell said “As well…
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Oriel Collections has announced it has appointed Janice King as Head of Sales. King joins Oriel Collections as a seasoned industry leader with a career in debt recovery spanning over 30 years. King has prior experience working within the recovery sector as a Sales Director. Commenting on her appointment King said “I am thrilled to…
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