Firstsource to acquire Pastdue Credit Solutions

21st July 2025 Arrears and Recoveries |

Firstsource Solutions, a global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has announced that it has signed an agreement to acquire Pastdue Credit Solutions, a prominent UK-headquartered debt-collection business serving finance companies, including banks, utility firms, telecoms companies, and government bodies. The acquisition is subject to Financial Conduct…

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Personal insolvencies increase by 1.6%

Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvency figures increased by 1.6% in June 2025 to a total of 10,279 compared to May 2025’s total of 10,113, and slightly decreased by 0.7% compared to June 2024’s figure of 10,356. In June 2025, 10,279 individuals entered insolvency in England…

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Half of people aged over 55 using technology to manage budgets

New research commissioned by debt resolution specialists, DCBL  has found that more than half (51%) of people aged 55+ say apps now help them manage their money. The research also showed that over three-quarters (76%) say they would proactively manage their finances via an app or online portal if their bank or finance provider gave…

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Two-child limit and benefit cap at odds with commitment to end child poverty

Latest Government statistics have shown that in April 2025, 469,780 Universal Credit households were affected by the two-child limit policy: that is, they had a third or subsequent child born on or after 6TH April 2017. This was an increase of 13,520 (3%) from the total number of households affected on either Universal Credit or…

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Debt charities call for overhaul of personal insolvency system

Debt charities are calling for a fundamental overhaul of the personal insolvency system in England and Wales, warning that current debt remedies are no longer working for people in crisis or for creditors.  In a new joint paper Citizens Advice and the Money Advice Trust, the charity that runs National Debtline, have set out a…

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Mortgage borrowing increased by £2.8bn in May

Latest data from the Bank of England has found that mortgage debt increased by £2.8 billion to £2.1 billion in May, following a large decrease in net borrowing of £13.8 billion to £0.8 billion in April. The number of mortgages approved for home purchases in the UK rose to 63,000 in May, an increase of…

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Council tax arrears hits £6.6bn

Latest figures published by the Ministry of Housing, Communities, and Local Government show that council tax arrears have increased by over £600 million, with total debt reaching £6.6 billion, an increase of over 80 per cent since before the pandemic. The data reveals 400,000 more households fell into council tax arrears between 2022 and 2024, with 1.8…

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Personal insolvencies fall

Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvencies decreased by 0.5% in May 2025 to a total of 10,014 compared to April 2025’s total of 10,060, and increased by 5.5% compared to May 2024’s figure of 9,493. The personal insolvencies consisted of 648 bankruptcies, 3,783 debt relief orders…

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82% of public support action for older people in poverty

19th June 2025 Arrears and Recoveries | #poverty

New polling commissioned by charity Independent Age, reveals that 82% of people think the UK Government should be providing more support to older people. The polling also shows the importance of this issue at the ballot box, with more than four in five (81%) saying that policies to support older people in poverty would influence…

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Interest-only mortgages decline

Latest data from UK Finance has found that the total interest-only mortgage stock (including part and part) fell by 17 per cent in 2024 and has reduced by 78 per cent in number and 61 per cent in value since 2012 (when this data was first collected) There were 541,000 pure interest-only homeowner mortgages outstanding…

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One in ten on the brink of financial crisis

A large number of people across the UK report facing financial hardship, with one in five adults having less than £100 in cash savings, a figure that has remained unchanged for two years, according to research by Royal London. With little or no financial buffer, individuals are highly vulnerable to rising costs and unexpected expenses. The report…

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Mortgage debt and regional inequality put millions of pensioners at risk

12th June 2025 Arrears and Recoveries |

New research from SunLife has reveals that seven in ten (73%) over 50s have private pensions, rising to 75% in the South West, 76% in the South East and 83% in Northern Ireland, in the North West 30% of over 50s have no private pension savings at all. Average incomes in the region are also…

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Millions face mortgage burden in retirement as AI threatens financial security

12th June 2025 Arrears and Recoveries | #debt

New analysis by Sprive, suggests a perfect storm is brewing as millions face retiring with mortgage debt hit by late homebuying, sky-high prices, and AI disrupting income security Analysis of official Government housing data* reveals that as buyers are being forced to take on longer mortgage terms later in life, they are increasingly likely to carry…

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