Call for more training following unlawful council tax imprisonments

26th January 2018 Consumer Collections |

Debt advice experts are calling for enhanced training for legal advisers and court staff following last week’s announcement by the High Court that up to 17 people in England and Wales were unlawfully sent to prison in 2017 for council tax arrears. While the court failed to declare this a ‘systematic failing’, it was acknowledged…

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Computershare announces funding support for The Money Charity and IMA

23rd January 2018 Consumer Collections |

Computershare has announced that it has agreed to support the work of both The Money Charity and the Institute of Money Advisers (IMA) in the first round of funding from its new Loan Services Charity Donations Fund. The UK’s leading third-party mortgage servicer announced the creation of the £20,000 fund to help prevent financial hardship…

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Fico and 4most Europe announce partnership

23rd January 2018 Consumer Collections |

Analytics software specialist Fico has announced a partnership with risk analytics consultants 4most Europe. The aim of the partnership is to help European financial institutions comply with banking regulations. 4most, a leading European firm in regulatory risk analytics and programme management. Under European regulations, it is increasingly important for financial institutions to document the decisions they make…

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Water company launches financial support schemes

19th January 2018 Consumer Collections |

United Utilities has this week launched two new financial support schemes, one of which guarantees to help customers behind with their water bills to be debt free within two years. The schemes were launched at its first-ever affordability summit in Liverpool where it has brought together organisations from across the region who deal with customers…

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Admiral Loans launches motor finance proposition

19th January 2018 Consumer Collections |

Admiral Loans has entered the direct-to-consumer car finance market, launching with HP, PCP and personal loan products. Admiral Loans said it also provides no-obligation quotes which won’t impact consumer credit scores. Admiral offers HP and PCP’s range loans. Scott Cargill UK Chief Executive Officer at Admiral Loans said: “Buying a car is one of the bigger…

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Moneyway appoint new Managing Director

19th January 2018 Consumer Collections |

Moneyway (the motor finance arm of Secure Trust Bank) has announced that it has appointed a new Managing Director. David Mercer joined from Cox Automotive, where he headed its stock funding arm, NextGear Capital. Mercer helped launch NextGear in the UK back in 2014 and was also responsible for its expansion into Ireland. Prior to…

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CIVEA appoints its first Chief Executive Officer

18th January 2018 Consumer Collections |

The Civil Enforcement Association (CIVEA) has appointed Russell Hamblin-Boone to a new position of Chief Executive Officer. Mr Hamblin-Boone will give a new voice and direction to CIVEA and its members at a time when the industry is facing a review of regulations and needs strong representation in policy debates. Hamblin-Boone was previously Chief Executive…

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Arrow Global appoints Group Chief Operating Officer

17th January 2018 Consumer Collections |

Debt Purchaser, Arrow Global Group has announced the appointment of Dave Sutherland as Group Chief Operating Officer (COO). Sutherland is a highly experienced executive with a successful track record of managing operations within large, international financial services organisations. He joins Arrow Global at an exciting phase of the Group’s development and will sit on the…

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Fiat Chrysler Automobiles appoints new MD

17th January 2018 Consumer Collections |

Fiat Chrysler Automobiles (FCA UK) UK & Ireland has appointed Arnaud Leclerc as Managing Director (MD), effective immediately. He has replaced Ashley Andrew, who left the company after a tenure of approximately a year and a half. Leclerc has previously held a number of senior management roles in Britain and across Europe, including in France,…

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Jaywing launches new AI risk technology product

17th January 2018 Consumer Collections |

Risk and data science specialist Jaywing, has launched Archetype, a new risk technology product that uses Artificial Intelligence (AI), machine learning and deep neural nets to help lenders generate transparent statistical models and predict almost any outcome on almost any data set. Archetype uses true AI to generate more powerful models, significantly reducing the time…

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Provident Financial confirms £120m losses

17th January 2018 Consumer Collections |

Provident Financial is to report a pre-exceptional loss of around £120m in its consumer credit division. The lender has published a trading update for the year to 31st December 2017, ahead of its final results for the year which will be announced in late February. The report summary highlights: Vanquis Bank and Moneybarn have both traded…

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Consents Online receives FCA authorisation

16th January 2018 Consumer Collections |

Consents Online has announced that it has received authorisation from the Financial Conduct Authority (FCA) as a Registered Account Information Service Provider (“AISP”). At the website consents.online, the company provides a single place where consumers can control the information they share with third parties with complete transparency. Initially managing the sharing of bank transaction data…

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Irish Central Bank makes new leadership appointments

16th January 2018 Consumer Collections |

The Irish Central Bank has announced three appointments at Director level in its Financial Conduct pillar. The Directors will report to Director General, Financial Conduct, Derville Rowland. The financial conduct pillar was established following a restructuring of financial regulation in 2017. Gráinne McEvoy has been appointed to the role of Director of Consumer Protection. Prior…

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