CFA appoints new Head of Communications

16th January 2018 Consumer Collections |

The Consumer Finance Association (CFA), the principal trade association for short-term lenders, has appointed Lucy Donovan as their Head of Communications, a new role that will cover public relations, public affairs and member engagement. Lucy joins the CFA after six years with one of the UK’s largest short-term lenders, where she held various communications roles.…

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Intelligent Environments hires new Chief Executive Officer

11th January 2018 Consumer Collections |

Financial services technology provider, Intelligent Environments has announced the appointment of Jeremy Young as Chief Executive Officer. Bringing more than 20 years’ experience in the Financial Services and Software sector, Young will join the company from Fiserv where he was responsible for all sales and marketing activities throughout EMEA. Prior to this, Young served as…

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H&T looking at profit rise

9th January 2018 Consumer Collections |

Pawnbroker, H&T has announced a strong quarter four performance for pawnbroking and retail, and expects the full year profit before tax to be above current market expectations. The Group has delivered another good performance in its lending operations.  The pledge book increased 11.6% to £46.1m (31 December 2016: £41.3m) as a result of the higher gold…

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Arval appoints new MD

8th January 2018 Consumer Collections |

Vehicle leasing and fleet management company, Arval UK has announced a change to its executive management team in the UK. Benoit Dilly, who has been Managing Director of the UK business since 2013, has left Arval UK to take up a new position within the BNP Paribas Group, based in Paris. Having held the Managing…

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Octane Capital appoints new Credit Manager

5th January 2018 Consumer Collections |

Bridging lender Octane Capital has announced that Graham Macaulay has been appointed as Senior Credit Manager. Macaulay will report to Matt Smith, Octane Capital’s Director of Credit. Matt Smith commented on the appointment “Graham’s understanding of risk is superb and to have him on board is a significant coup, not to mention a great start…

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Hyundai appoints new Fleet Head

3rd January 2018 Consumer Collections |

Hyundai has appointed Michael Stewart as fleet director. Stewart, who replaced Guy Pigounakis. Tony Whitehorn, President and Chief Executive Officer for Hyundai Motor UK, said: “Michael Stewart’s appointment is an important one for Hyundai UK as we work on growing our market share, building on the reputation we’ve earned from fleet operators large and small.”…

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NextGear Capital appoints new MD

22nd December 2017 Consumer Collections |

NextGear Capital, part of Cox Automotive has appointed Liam Quegan as its new Managing Director. Quegan has replaced David Mercer, who helped launch the business in the UK. Quegan joins NextGear from Close Brothers Motor Finance, where he worked as Chief Operating Officer for almost three years. Michael Buxton, Chief Executive Officer of Cox Automotive UK…

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LendingMetrics to launch Open Banking service

20th December 2017 Consumer Collections |

Decisioning software specialist LendingMetrics is set to launch a new Open Banking service in 2018. The  “Open Bank Vision” campaign will launch in early 2018 as a free service. There will be zero setup fees, transaction fees, account fees, or indeed fees of any nature. The company has also emphasised that this is not an introductory offer,…

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John Charcol appoints Head of Sales

20th December 2017 Consumer Collections |

Credit broker John Charcol has appointed Matthew Jackson as its new Head of Sales. Jackson joins from Niche Finance Group where he was Senior Associate Director responsible for managing a team with an annual turnover of £9m. Previously he has worked at Countrywide Mortgage Services and Connells Group. In his new role at John Charcol,…

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MAS announces new five-year debt advice strategy

19th December 2017 Consumer Collections |

The Money Advice Service (MAS) has launched a five-year debt commissioning strategy that outlines a challenging and exciting plan to ensure debt advice services target those most in need. Following an extensive consultation with over 175 organisations across a range of sectors, ‘A strategic approach to debt advice commissioning’ sets out a new approach that…

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Credit & Collections Technology Awards 2017 Winners revealed

7th December 2017 Consumer Collections |

The winners of the inaugural 2017 Credit & Collections Technology Awards have been revealed. There were sixteen winners (three of which were partnership wins) from the sixteen Awards categories which are covered by four main headings of Credit, Collections, Credit & Collections services and Innovation. The Credit & Collections Technology Awards were launched in the Summer and…

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TSB appoints new General Counsel

7th December 2017 Consumer Collections |

TSB has announced he appointment of Lorna Curry as General Counsel of TSB Bank. Curry’s appointment follows the announcement by Susan Crichton, TSB’s current General Counsel, that she intends to retire at the end of January 2018. Paul Pester, Chief Executive Officer at TSB, says: “Susan has been with TSB for four years and has made…

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Average Funeral shortfall rises by 11%

6th December 2017 Consumer Collections |

The number of people dying without making any specific provision to pay for their funeral has risen by 11%1according to SunLife’s Cost of Dying report. The average cost of the cremation or burial, including the fees for the funeral director, the doctor, and the minister or celebrant is now £4,078. The send-off costs (order sheets,…

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