Provident appoint acting Chair as CEO

2nd February 2018 Consumer Collections |

Provident Financial Group has announced the appointment of Malcolm Le May as Group Chief Executive Officer (CEO), with immediate effect. This follows a Board process led by Stuart Sinclair over recent months. Stuart Sinclair, who led the Nomination Committee process to appoint the new Group CEO said: “It became clear to the Board as the search…

Read more

UK Finance appoints new Chair of Mortgages Product and Service Board

2nd February 2018 Consumer Collections |

UK Finance has announced the appointment of Santander’s Miguel Sard as the new chair of its Mortgages Product and Service Board. The UK Finance Mortgages Product and Service Board brings together senior industry figures to discuss key issues facing the sector. Miguel replaces Peter Hill, CEO of Leeds Building Society, who led the Council of…

Read more

Callcredit selects its charity of the year

2nd February 2018 Consumer Collections |

Callcredit Information Group’s colleagues have selected Leeds Mind as their charity of the year for 2018. Callcredit has committed its annual fundraising efforts to help the charity.  Leeds Mind will increase mental health awareness and engage with employees across the company throughout 2018 in a bid to raise vital funds to help support the services…

Read more

Money Advice Liaison Group announces new member agreement

1st February 2018 Consumer Collections |

Walker Morris has become a member of the Money Advice Liaison Group (MALG), reinforcing its commitment to improving its financial services offering and the advice given to those facing financial difficulty. MALG was formed in 1987 and is a not-for-profit organisation whose purpose is to encourage organisations to ‘work together to improve the lives of…

Read more

Ofgem appoints new company to accept failed energy firm’s customers

31st January 2018 Consumer Collections |

Ofgem has chosen Green Star Energy to take on supplying the customers of Future Energy, which went out of business last week. This follows a competitive process run by Ofgem to get the best deal possible for Future Energy’s customers. Green Star Energy is offering Future Energy’s customers the same price as they were paying…

Read more

LexisNexis to acquire Threatmetrix

30th January 2018 Consumer Collections |

RELX Group, the parent company of LexisNexis has announced that it has entered into a definitive agreement to acquire the entire issued share capital of ThreatMetrix, for a consideration of £580 million. ThreatMetrix is a leader in the global risk-based authentication sector, headquartered in San Jose, California and founded in 2005. ThreatMetrix’s technology analyses connections…

Read more

Leek United Building Society makes two senior appointments

29th January 2018 Consumer Collections |

Leek United Building Society has made two new senior appointments announcements. Andrew Davies joins as the new Head of Risk and Compliance from the Co-operative Bank, where he was Lead Treasury Risk Manager. He brings to his new role at Leek United more than 30 years’ experience in the financial services industry, which began in…

Read more

Provident announces board departure

29th January 2018 Consumer Collections |

Provident Financial has announced that David Sear, FinTech veteran and former founder of WorldPay has decided to step down from the board. Sear joined the board a year ago to assist with the development of the group’s strategy in this arena and broader IT direction, the group now finds itself in very different circumstances and…

Read more

Energy company closes down

26th January 2018 Consumer Collections |

Future Energy, a regional energy supplier with about 10,000 domestic customers mainly in the North East and Yorkshire, has ceased trading, energy regulator Ofgem has confirmed. In the announcement, Ofgem has made the following statement “Under our safety net, customers of Future Energy will have their energy supply continue as normal, and their outstanding credit balances will…

Read more

Call for more training following unlawful council tax imprisonments

26th January 2018 Consumer Collections |

Debt advice experts are calling for enhanced training for legal advisers and court staff following last week’s announcement by the High Court that up to 17 people in England and Wales were unlawfully sent to prison in 2017 for council tax arrears. While the court failed to declare this a ‘systematic failing’, it was acknowledged…

Read more

Computershare announces funding support for The Money Charity and IMA

23rd January 2018 Consumer Collections |

Computershare has announced that it has agreed to support the work of both The Money Charity and the Institute of Money Advisers (IMA) in the first round of funding from its new Loan Services Charity Donations Fund. The UK’s leading third-party mortgage servicer announced the creation of the £20,000 fund to help prevent financial hardship…

Read more

Fico and 4most Europe announce partnership

23rd January 2018 Consumer Collections |

Analytics software specialist Fico has announced a partnership with risk analytics consultants 4most Europe. The aim of the partnership is to help European financial institutions comply with banking regulations. 4most, a leading European firm in regulatory risk analytics and programme management. Under European regulations, it is increasingly important for financial institutions to document the decisions they make…

Read more

Water company launches financial support schemes

19th January 2018 Consumer Collections |

United Utilities has this week launched two new financial support schemes, one of which guarantees to help customers behind with their water bills to be debt free within two years. The schemes were launched at its first-ever affordability summit in Liverpool where it has brought together organisations from across the region who deal with customers…

Read more