EQ Credit Servies announces standby servicing growth

15th July 2021 Consumer Collections |

Consumer credit technology and outsourced services provider  EQ Credit Services (EQCS), part of EQ (Equiniti Group) has announced that it has recently onboarded a raft of new standby servicing contracts, bringing its portfolio (for standby alone) to 100 different lending facilities.   The company’s standby services division now protects more than 50 active lending clients…

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RVU set to acquire Mojo Mortgages

12th July 2021 Consumer Collections |

RVU, owners of Uswitch, Confused.com and Money.co.uk has agreed to acquire Mojo Mortgages. Mojo, based in Manchester, is a free online mortgage broker, delivering personalised mortgage recommendations through a hybrid of smart tech and human mortgage experts. The growing company of over 60 employees has won numerous industry awards for innovations such as Mortgagescore, an…

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Fintechs lead call for consumer support change

8th July 2021 Consumer Collections |

FinTech company IE Hub is callung for change in a battle to support consumer needs. The firm has reached out to experts from energy, water, customer vulnerability, and technology in a drive to build a robust ‘Thought Leadership Group’. The Group chaired by Ian Parry,  aims to build a vibrant community through which the sectors…

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Phillips & Cohen achieves vulnerable customer accreditation  

7th July 2021 Consumer Collections |

Specialist recoveries management agency, Phillips & Cohen Associates has announced that it has to have achieved the BSI 18477:2010 accreditation for its handling of vulnerable UK consumers. BSI 18477:2010 is the acknowledged international standard for businesses, recognizing the provision of inclusive services, equally accessible to all consumers regardless of their personal circumstances.  PCA, which has…

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IE HUB and Vulnerability Registration Service agree partnership

7th July 2021 Consumer Collections |

Online income and expenditure portal, IE Hub has announced that it has partnered with the Vulnerability Registration Service (VRS) . The company’s say that the partnership will mean that those people who have found themselves in vulnerable circumstances will actively be made aware at key touchpoints of the ongoing free support they can access. At…

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Profits fall as pandemic impacts lender

1st July 2021 Consumer Collections |

Lender, Non-Standard Finance, (NSF) has reported a normalised loss before tax of £35.2 million, a fall of 339% in its audited full year results to 31st December 2020. Normalised revenue was down 11% to £164.1 million (2019: £183.7 million) and reported revenue down to £162.7 million (2019: £180.8 million). The Covid-19 pandemic had a severe…

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Student Loans Company launches procurement exercise to appoint technology partner

30th June 2021 Consumer Collections |

The Student Loans Company (SLC) is commencing a procurement exercise to appoint its third Strategic Partner to provide a wide range of services across the Technology Change and Integration area within SLC’s Technology Group. As part of its ongoing commitment to improving its service to customers, SLC has undertaken an ambitious programme to transform the…

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Marston appoints Chair

30th June 2021 Consumer Collections |

Enforcement specialist, Marston has announced the appointment of Steve Callaghan as Chairman of its board of directors. The appointment follows significant new investment from Inflexion Private Equity Partners and Intermediate Capital Group. Callaghan brings a wealth of experience in technology, transportation and sustainability, as well as leadership experience and commercial acumen to help Marston deliver…

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Oplo launches environmental initiative

30th June 2021 Consumer Collections |

Consumer lender Oplo has announced an initiative that aims to protect our planet and radically accelerate the reduction of carbon emissions by offering all of its 230 staff a free home charging kit if they choose to switch to an electric vehicle (EV). Oplo has teamed up with Octopus Electric Vehicles to offer free and…

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Sopra Banking Software tops business solutions table

30th June 2021 Company News |

Sopra Banking Software (SBS) has topped IBS’ 2021 Sales League Table holding the pole position for the Lending category, for the fifth year in a row. IBS’ 2021 Sales League Table ranks the various solutions by business domain and geography-based on the new-name customer sales in 2020, across the global market. Sopra Banking Software placed…

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Equifax hires new Managing Director for Debt Services business

29th June 2021 Consumer Collections |

Equifax has today announced the appointment of Phil McGilvray as the new Managing Director for its Debt Services business, which incorporates TDX Group and Indesser. McGilvray is a highly experienced commercial leader with a career of more than 20 years in financial services he will manage the growth and ongoing development of the Equifax debt…

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Metro Bank appoints new Colleague Experience and Inclusion Director

28th June 2021 Consumer Collections |

Metro Bank has announced the appointment of Simi Dubb as Director of Colleague Experience and Inclusion. In this newly created role Dubb will report to Chief People Officer, Carol Frost, with responsibility for continuing to evolve and embed a truly diverse and inclusive colleague experience right across the Bank. Dubb joins from British American Tobacco…

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Provident’s consumer credit division could face insolvency

23rd June 2021 Consumer Collections |

Provident Financial has said that its doorstep lending unit will likely face insolvency if its £50 million settlement plan is not endorsed by a UK court. The company says that its scheme of arrangement will entail higher-than-expected costs, and that it is taking measures to gain creditors’ approval so that consumer-credit-division companies aren’t required to…

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