Aspect Software and Noble Systems merge

14th June 2021 Consumer Collections |

Aspect Software and Noble Systems have merged to create a new company identity. The merger will create a new company brand, Alvaria, that will aim to deliver optimised customer experience and workforce engagement software and cloud services technology solutions. The newly combined company will be led by Patrick Dennis, Aspect President and CEO. Dennis said…

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VRS and Aryza agree vulnerable customer identification partnership

10th June 2021 Consumer Collections |

The Vulnerability Registration Service (VRS)  and Aryza have agreed on a new vulnerable customer identification partnership. The agreement means that Aryza is now offering all lenders using the Aryza Sentinel Loan Management system access to the newest VRS product, VRS Aware. VRS Aware provides ongoing visibility of vulnerability, rather than a perspective at one point…

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Webio receives €500k investment funding from Finch Capital

10th June 2021 Consumer Collections |

Conversational AI collections specialist, Webio has announced that it has closed a Pre-Series A funding round led by Finch Capital. The company, which includes Enterprise Ireland and EIT Digital amongst its backers, says the funding will go straight into deepening Webio’s capabilities in conversational AI, doubling the company’s R&D team, and expanding the sales and…

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Experian agrees car finance eligibility partnership

9th June 2021 Consumer Collections |

Experian and Codeweavers have agreed on a new partnership which it says will enable car buyers to get a clearer view of their financing options without affecting their credit score. Dealers and lenders using the Codeweavers platform will now see what lending the customer would be preapproved for – or a percentage likelihood of them…

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EQ Credit agrees long term extension deal with 247 Money

8th June 2021 Consumer Collections |

Consumer credit technology and outsourced services provider, EQ Credit Services (EQCS) is announcing a new seven-year contract to provide a digital loan platform and collections services to 247 Money. The deal follows a successful three-year partnership where EQCS provided its API-led credit servicing platform and collections services to 247 Money. EQCS’s technology means 247 Money…

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Death-tech disrupter seals £500k investment funding

3rd June 2021 Consumer Collections |

End-of-life admin service Settld has closed its initial seed funding round with £500,000 of new investment.  The investment comes as the death-sector disrupter aims to create waves in the bereavement and death-tech space – automating bereavement notifications and reducing end of life admin stress for grieving families and professionals who support them. Online startup Settld says that it removes…

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Together Financial Services and Jaywing agree onboarding partnership

2nd June 2021 Consumer Collections |

Together Financial Services has announced that it has appointed data-led integrated agency, Jaywing, to transform its onboarding processes and review all aspects of its acquisition journey following a competitive tender process. Together offers a portfolio of secured lending products, often working with ‘hard to mortgage’ properties or with individuals and companies who might struggle with…

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Shoosmiths and Chartsbridge launch end-to-end recoveries business

1st June 2021 Consumer Collections |

Law firm Shoosmiths and national collections, recoveries and enforcement business, Chartsbridge, have launched ‘Equivo’, a new dedicated recoveries business providing end-to-end collections, legal and enforcement services. The new company is a dedicated recoveries business majority owned by Shoosmiths and born out of the former Chartsbridge business. Equivo will provide clients with a complete ‘one stop…

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LendingMetrics and Experian agree partnership

25th May 2021 Consumer Collections |

LendingMetrics has announced that it is partnering with Experian to help facilitate the growth of its LMX data platform.  LendingMetrics says that the partnership means that lenders can now access multi-bureau credit reference data, affordability, AML and bank account verification services via the company’s ‘white glove’ service. Additionally, by aggregating transaction volume across its broad…

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Connected Data and SEON agree debt management fraud prevention partnership

18th May 2021 Consumer Collections |

Data-driven technology company Connected Data has announced that it has partnered with global fraud fighter, SEON, to introduce data and techniques successfully used in fraud detection and prevention, to the debt management process. SEON’s approach to fraud prevention involves the aggregation of information in near real-time from over 20 social media platforms – the widest range…

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CSA launches new Awards

18th May 2021 Consumer Collections |

The Credit Services Association (CSA), the trade association for the debt collection & purchase sector, has announced that it is launching a new Award scheme. The inaugural CSA Awards ceremony will be held at the CSA’s UK Credit & Collections Conference (UKCCC) on 9th September 2021. There will be three award categories to recognise exceptional…

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Lowell announces strong collection performance in latest results

17th May 2021 Consumer Collections |

European credit management services specialist Lowell has announced strong collection performance and improving margins in its latest company results for the 3 months ending 31st March 2021. The company said collection performance has been very strong in the first quarter, performing at 112%. Cash flow continued to strengthen in the quarter with £121 million generated…

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Home credit provider sees 25% revenue drop

14th May 2021 Consumer Collections |

Latest company results from home credit provider Morsese Club have shown that revenue has fallen by 25.1% to £100.2 million due to the impact of pandemic and the firm’s inability to lend to new Home Collect Credit (HCC) customers during the lockdown. Total group customer numbers declined to 180,000 and total credit issued to all…

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